Credit Cards

[EaglesFan2006]

Forgive me if this is the wrong place for this. I just used my chase card for a hotel for the first time. I noticed that the hotel incidental hold posted 3 days into my 7 day stay. In my experience, CC holds never posted and were only authorized. Anyone have experience with this, and will it cause an issue when dropping off after checkout?

[MrAnonymous]

Go to the front desk and request a copy of your folio. I would be willing to bet they posted a payment on the card. Usually any pending authorizations or portions of them are released after check out. I am a hotel GM and I can tell you that any Front Office Manager or Supervisor, Accounting Manager or GM can take care of any discrepancies with ease.

[john398]

when you say posted do you mean pending? if it really posted and not just pending I have never seen that 3 days into a stay

[EaglesFan2006]

It definitely posted, no longer pending. So this is a mistake on their end then?

[john398]

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EaglesFan2006 wrote:
It definitely posted, no longer pending. So this is a mistake on their end then?

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Sounds like a mistake on Hotel's end yes

[EaglesFan2006]

Thanks all... Spoke to the hotel and they are refunding it an re-ran the card for authorization. Still not sure what happened! Hopefully I'll see the refund on chase's end in the next day or two.