And there is still no more human involvement either way. Do you think this system was contrived for banks to allow a way for people to make payments just under the wire out of the kindness of their hearts? They charge you a late fee so you are not charged a late fee? If they charge a fee to cover risks, I wonder if $15 is their average loss on such a transaction. I think not; probably way not.
30 years ago I might be able to call my bank and ask Fred to hold up on posting a note until Tuesday and I could expect Fred to do that for me. Today, under the same circumstances I could only expect to be run thru with a double-edged sword. What has changed in 30 years? Greed. And yes, the customer is much more willing to walk away from an obligation today I think so a bank's thinking changes for this reason as well. Overall it’s all about………………..
MEEEE! MEEEEE! MEEEEE! MEEEEE! MEEEEE!
Now this isn’t about everybody by any stretch (though the gap is closing) but it certainly seems to be the case about most every institution. I wouldn't trust a bank to do a kind and humanly thing today as far as I could hurl one.