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I've read countless horror stories about people attempting to cancel the card, and only their online account being closed while the card is still active. How can I close my account and make sure it gets closed? I have had it for a couple years and have never used it. I did not need it initially, I was looped in thinking it was a better card then it actually was.
Send all your correspondence through the postal service CMRRR (certified mail return receipt requested). Keep all documentation, and make sure that everything is in writing.
i just emailed them. didn't have any weird issues.