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My promotion for 0% ends soon and I was wanting to see about getting an APR reduction, I've seen it happen before but not sure how to go about it. Should I call customer service or a credit analyst?
Probably Customer Service, but my guess is you might need to contact the EO.
I just called the credit analyst and was able to get it down from 20.99 to 16.99 after the 0% promotion That was awesome!
Generally speaking if you've maintained good history throughout the promo you should be eligible for a lower rate after the 1+ year promo