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Contributor
Posts: 84
Registered: ‎07-28-2011
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Re: How to get a PC or CLI from Capital One

I emailed the exec office about 3-4 days ago and still haven gotten a response is there something I have to put to have them respond or can someone pm me a copy of the message they sent them without personal information and include the executive email address so I can make sure it is correct and a phone number if you could

Regular Contributor
Posts: 177
Registered: ‎07-10-2010
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Re: How to get a PC or CLI from Capital One

If I have good credit (over 750) and low util, do you think I should call the standard number to ask for a CLI, or should I email the CEO to be safe?

Contributor
Posts: 86
Registered: ‎12-07-2012
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Re: How to get a PC or CLI from Capital One


kal9988 wrote:

If I have good credit (over 750) and low util, do you think I should call the standard number to ask for a CLI, or should I email the CEO to be safe?


Try it, it will be soft pulls either way.


Starting Score: 2/22/12: EQ 530, TU 553, EX 528(lender). 12/4/12 (rebuilding starts)= EQ 599.
Current Score: 7/2/2013: EQ 712, TU FICO 702, EX 716(CU pulled).
Goal Score: 750 all across.

Take the FICO Fitness Challenge

Regular Contributor
Posts: 177
Registered: ‎07-10-2010
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Re: How to get a PC or CLI from Capital One

If I just call the 800 number on my card and ask for a CLI, it will only be a soft pull?

Contributor
Posts: 86
Registered: ‎12-07-2012
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Re: How to get a PC or CLI from Capital One


kal9988 wrote:

If I just call the 800 number on my card and ask for a CLI, it will only be a soft pull?


Mine was, I called in for 2 of my cards and I don't see new inquiries. But if you emailed them it will def a SP. They'll get back to you right away too, same in my case.


Starting Score: 2/22/12: EQ 530, TU 553, EX 528(lender). 12/4/12 (rebuilding starts)= EQ 599.
Current Score: 7/2/2013: EQ 712, TU FICO 702, EX 716(CU pulled).
Goal Score: 750 all across.

Take the FICO Fitness Challenge

Valued Contributor
Posts: 2,658
Registered: ‎06-05-2008
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Re: How to get a PC or CLI from Capital One


kal9988 wrote:

If I have good credit (over 750) and low util, do you think I should call the standard number to ask for a CLI, or should I email the CEO to be safe?


It's a soft pull ether way.  I tried customer service first...  I figured if I hadn't at least tried that I had no business complaining to the CEO.  That way, if CS doesn't help you, you have something to put in your letter to the CEO.

 

Who knows, maybe you'll get taken care of at the lower level.  It seems like most of us that have had trouble with Cap 1 had subprime cards.  It takes a bit more juice to upgrade a customer classified as subprime, I guess.  It's not suprising they are conservative with that at the CS level.  At least they gave us all credit when nobody else would.

3-26-15: FICO EXP: 814 - EQU:813 - TRAN: 809 - AVG: 812 +262 points from JUN 2008 - MY CREDIT JOURNAL

Valued Contributor
Posts: 2,658
Registered: ‎06-05-2008
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Re: How to get a PC or CLI from Capital One


bobby_84 wrote:

can the exec contact information please be PM'd to me. im looking to do some work with my 2 cap 1 cards


Read page 1 of this thread.

3-26-15: FICO EXP: 814 - EQU:813 - TRAN: 809 - AVG: 812 +262 points from JUN 2008 - MY CREDIT JOURNAL

Contributor
Posts: 253
Registered: ‎08-06-2012
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Re: How to get a PC or CLI from Capital One

I just got off the phone with a rep from the E.O. 

He said that he had to send the request to underwriting and they would get back to me in a few days. 

 

Wish me luck!


Walmart Discover ($5000) - Amazon ($5500) - Cap1 Cash Rewards ($2000) - Meijer ($5000) - Discover More ($1800) - Car Care One ($2100) - Amex Delta Skymiles ($2000) - Citi Thank You Preferred ($2000) - Chase Freedom ($500) - Sam's Club, GE ($1237?)
Contributor
Posts: 252
Registered: ‎01-21-2013
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Re: How to get a PC or CLI from Capital One

ditto,emailed,called back,gave info and told me about 3 days for a response.how long does it normally take?

Valued Contributor
Posts: 1,339
Registered: ‎09-11-2012
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Re: How to get a PC or CLI from Capital One

I'm going to email them and see what they can do with my bbrzmc since its cap1 now.
2013 Approvals: Discover IT - 3/1, Amex BCE - 3/4, CSP - 5/4, Barclay Ring - 6/12, BoA Privileges Cash - 6/27, Citi TY Preferred - 8/6, OCCU Duck - 11/4, USBank (Cash+) - 11/22, Wells Fargo - 12/21, Nordstrom - 12/29

12/19/2013, $100k+ Available Credit. Total Util: 0-1%
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