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How to make online payments while enrolled in AMEX autopay??

Valued Contributor

How to make online payments while enrolled in AMEX autopay??

I've made an online payment not too long ago, but it seems now that I have enrolled in autopay that I can't just make payments when I want to. Am i missing something?

 

I have the Zync 500 w/autopay setup. I try to use it as my debit card and push payments through it.

 

Thanks,

 

John

Learning from my past and rebuilding..

BK discharged 1/10/17
scores: EQ 659 | TU 630 | EX 659

QS 3.8K | WF 500 | Cabela's 3k | ACU 500 |

Message 1 of 11
10 REPLIES
Valued Contributor

Re: How to make online payments while enrolled in AMEX autopay??

Well nevermind I got it figured out...i keep forgetting AMEX customer service is 24/7.

 

I called and the lady explained to me what was going on. Since i added a new bank account recently they wait one billing statement to go through before you can make all the multiple payments you want. So she said come July 13th that I can make all the payments my little heart desires.

 

thanks,

 

John

Learning from my past and rebuilding..

BK discharged 1/10/17
scores: EQ 659 | TU 630 | EX 659

QS 3.8K | WF 500 | Cabela's 3k | ACU 500 |

Message 2 of 11
Valued Contributor

Re: How to make online payments while enrolled in AMEX autopay??

I'm the same way, and Amex CS said I'm always welcome to call them and make free payment over the phone.

5/2012: 560 credit scores across the board
12/2014 750+
3/2017 780+
5/2017 800+
Message 3 of 11
Super Contributor

Re: How to make online payments while enrolled in AMEX autopay??


Repo-ed wrote:

I'm the same way, and Amex CS said I'm always welcome to call them and make free payment over the phone.



+1.   AMEX is very good about making it easy to give them their money..   Smiley Happy

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 4 of 11
Valued Contributor

Re: How to make online payments while enrolled in AMEX autopay??

yeah she said i could make payments over the phone if i couldn't wait to make payments, but i told i was just more curious than anything.

Learning from my past and rebuilding..

BK discharged 1/10/17
scores: EQ 659 | TU 630 | EX 659

QS 3.8K | WF 500 | Cabela's 3k | ACU 500 |

Message 5 of 11
Frequent Contributor

Re: How to make online payments while enrolled in AMEX autopay??

Yes you have to wait a few days inbetween payments!


Starting Score: EQ FICO 777
Current Score: EQ FICO 803
Goal Score: EQ FICO 810


Take the FICO Fitness Challenge

Message 6 of 11
Established Member

Re: How to make online payments while enrolled in AMEX autopay??

I just applied for Amex as well. However I've used iPhone Amex app to make 2 payment before the first bill cycle already. didn't know that when enrolling in auto-payment.

Message 7 of 11
Frequent Contributor

Re: How to make online payments while enrolled in AMEX autopay??

I love iPhone, iPad, iMac everything mac!!!


Starting Score: EQ FICO 777
Current Score: EQ FICO 803
Goal Score: EQ FICO 810


Take the FICO Fitness Challenge

Message 8 of 11
Valued Contributor

Re: How to make online payments while enrolled in AMEX autopay??


BigDaddy18 wrote:

Yes you have to wait a few days inbetween payments!



that wasn't the issue at all.

Learning from my past and rebuilding..

BK discharged 1/10/17
scores: EQ 659 | TU 630 | EX 659

QS 3.8K | WF 500 | Cabela's 3k | ACU 500 |

Message 9 of 11
Frequent Contributor

Re: How to make online payments while enrolled in AMEX autopay??

My bad sorry!


Starting Score: EQ FICO 777
Current Score: EQ FICO 803
Goal Score: EQ FICO 810


Take the FICO Fitness Challenge

Message 10 of 11