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Calling AMEX should get the block removed, and/or they can verify the proper information to use for making the payment.
Try this zip code for the bill payment: 33336, for their address based in Fort Lauderdale.
Chase should be able to send the payment electronically after putting that info in and should ask for nothing else.
@nada9188 wrote:
Under act num would it just be my cc number?
Yep.