05-18-2009 09:56 AM
We got today our Power rewards Platinum and I try to setup automatic payment. Payment shoukd be made from our Capital One checking.
Customer Service send me to http://www.myeasypayment.com/
Nice, after I the login I get
Please review your account information and choose a payment option.
Choose one of the payment options below.
Your Account Number:
Nice, but how can I setup the account I want to pay from, there is nothing where I can setup anything
05-18-2009 10:07 AM
Heh I didn't do mine through there.
I went to BoA normal credit card site (where you can view your statement)
Select the Bill Pay tab on the top row (if not already selected)
Select Payment Accounts on the second row
and then add the account details that you want to pay from. Once this is done
Select Automatic Payments on the second row (the last option)
Select Add Edit View next to your cc account
Change the selection to Make Automatic Payments
Choose the account that you just set up as the from account
Choose how much you want to pay and when
Click the email verification
Click on continue and confirm
05-18-2009 10:18 AM
I tried this but there is a message
For this Pay To account, you can only pay using REGULAR CHECKING-XXX
To sad that we applied for it before we switched to Capital One
05-18-2009 10:34 AM - edited 05-18-2009 10:36 AM
That's really weird. If you go to the customer service page on the logged in site it says
Pay now - lets you pay your card from another financial institution
And the pay now is a link that takes you to that page I sent you to (after you click on add payment account on the first page you get to). You may want to call them and ask about it.
Sorry I can't be more help
05-18-2009 10:50 AM
Thank you, now it starts working. No idea, maybe the had error with their system.
At least it's working now though
P.s. I did have to change my DHs from the day it was due to the as soon as possible option cause there were days when I would have to go in and manually pay it or it wasn't going to go through in time to not make me late
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