Reply
Frequent Contributor
Posts: 252
Registered: ‎11-27-2011
0

How will my WellsFargo account report after Fraud case?

I've had quite the fun the past two days. On Friday I used my Amex SPG card to purchase a ticket at southwest.com and they authorized thousands of dollars in error and maxed out the card, so I am waiting for that account to reconcile before beginning to use it again. 

 

During the interim, I started using my WellsFargo card today. Tonight when I logged in I noticed many fraudulent charges on the account, called Wells and they closed it and are sending me a new card account number. 

 

The credit card account for WF already disappeared online, so I am wondering how this will report to my credit? Is it going to show a closed account, no change, new account? If it is a new account what will the open date be? 

 

I thought I had seen this information on here before but didn't find anything when searching.

Contributor
Posts: 102
Registered: ‎08-05-2012
0

Re: How will my WellsFargo account report after Fraud case?

I work for WF in the credit department and it is reported as lost/stolen, closed by bank due to fraud.
- In My Wallet -

AMEX BCE $17,000
Wells Fargo Rewards $9,200
Chase Southwest VISA $5,200
Frequent Contributor
Posts: 252
Registered: ‎11-27-2011
0

Re: How will my WellsFargo account report after Fraud case?

Dang that is really unfortunate for me.. This is my oldest account and now I am going to lose that? 

 

A new account is going to start over brand new? 

Contributor
Posts: 102
Registered: ‎08-05-2012
0

Re: How will my WellsFargo account report after Fraud case?

The old account will remain on your bureau but it will be reported as closed with the new one showing up on your bureau as well.
- In My Wallet -

AMEX BCE $17,000
Wells Fargo Rewards $9,200
Chase Southwest VISA $5,200
Established Contributor
Posts: 631
Registered: ‎07-29-2010
0

Re: How will my WellsFargo account report after Fraud case?

[ Edited ]

When my WF CC was closed to due to fraud, nothing happened on my CRs. The account number changed on my existing TL, and the account was never marked closed and AAoA wasn't affected.

Discover IT $25K | FNBO Visa $22K | Citi Forward $14.5K | US Bank Cash+ Visa Sig $15K | Priceline/Barclays $10K | Chase Freedom $10.5K | Amazon/Chase Visa Sig $8.3k | Citi Double Cash $6.5K | BoA Cash Rewards 1-2-3 Sig $7.5K | Sallie Mae World MC/Barclays $5K | Capital One Cash Rewards $5K | Commerce Bank $5K | WF Cash Back Visa $3.6K | Amazon/GEMB $2.5K | Younkers/Comenity $2.4K | AMEX BCE $2K Target $1K | AMEX Green
EX FICO (from AMEX): 754, TU08 FICO (from Discover): 755, AAoA: 3.6 years
Moderator Emeritus
Posts: 32,869
Registered: ‎08-04-2007
0

Re: How will my WellsFargo account report after Fraud case?


andre181 wrote:

When my WF CC was closed to due to fraud, nothing happened on my CRs. The account number changed on my existing TL, and the account was never marked closed and AAoA wasn't affected.


+1

 

Right in the middle of trying to close on our first home someone cloned my WF CC and made purchases with it in a far away land. WF caught the fraud and didn't allow anything to process (yay WF!). I spoke to a CSR and told him to freeze all future charges but said I did NOT want to report it stolen out of fear that util and AAoA might change if updated, and possibly my FICO. He told me no worries but didn't put any faith into them. About 3 weeks later we closed on the home and then reported the CC as stolen. Good to their word, the TL changed to reflect a new account number only. The old was replaced with the new with no additional WF TL being added. Kudos to them. Wish all did that.

Frequent Contributor
Posts: 252
Registered: ‎11-27-2011
0

Re: How will my WellsFargo account report after Fraud case?


llecs wrote:

andre181 wrote:

When my WF CC was closed to due to fraud, nothing happened on my CRs. The account number changed on my existing TL, and the account was never marked closed and AAoA wasn't affected.


+1

 

Right in the middle of trying to close on our first home someone cloned my WF CC and made purchases with it in a far away land. WF caught the fraud and didn't allow anything to process (yay WF!). I spoke to a CSR and told him to freeze all future charges but said I did NOT want to report it stolen out of fear that util and AAoA might change if updated, and possibly my FICO. He told me no worries but didn't put any faith into them. About 3 weeks later we closed on the home and then reported the CC as stolen. Good to their word, the TL changed to reflect a new account number only. The old was replaced with the new with no additional WF TL being added. Kudos to them. Wish all did that.


Should I call and request that or is it normal procedure?

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions based on Experian or Equifax data (additional FICO® Score versions based on TransUnion data are not currently available on myFICO.com). Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.