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Hsbc/Mnrds Please Help. Need Strong Advice.

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haulingthescoreup
Moderator Emerita

Re: Hsbc/Mnrds Please Help. Need Strong Advice.


Malavak wrote:

Also should i dispute it through Myfico on:

 

Dispute mistakes on your credit Report?



You can, if you don't get anywhere with Menards or HSBC first.

How does your status show on the account? Does it show that you are an authorized user? On myFICO reports, it will look something like this:
Account holder [?] Authorized Account

instead of:
Account holder [?] Joint Account

or:
Account holder [?] Individual Account

These are from my own myFICO TU report. Equifax shows them as:
Account holder [?] Authorized User
Account holder [?] Joint
Account holder [?] Individual

If it is reporting as "authorized" instead of joint, you can dispute via the CRA's as "not mine." But save that as a last resort, because the CRA's love to label consumers as frivolous disputers, and then when you have to get something else off, they tend to ignore you.

Try calling Menard's and HSBC again, and don't get into the bit about the account showing on your credit reports and hurting you. Just tell them that you want to cease being an authorized user, that you thought you'd been removed ages ago, and you're no longer in contact with the account owner. They should be willing to take you off. If they agree, then ask them politely (aka, tell them) to update this to the credit bureaus immediately.

In other words, separate out the bit about how it's on your reports and hurting you, and just tell them that you wish to be removed as an AU. They should be willing to do this. If they won't, then go to the CRA's and dispute as "not mine.".

As mentioned above, save any correspondence and note the names of anyone you talk to. They may try to send you to collections on down the road, and you need to be able to document what you've done if things get nasty. Good luck!
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 11 of 26
creditwherecreditisdue
Senior Contributor

Re: Hsbc/Mnrds Please Help. Need Strong Advice.

Since you have already been rebuffed by telephone more than once I would confine your interactions with Menards to writing. A paper trail builds a case and protects your rights, a phone call does neither.
Message 12 of 26
DI
Super Contributor

Re: Hsbc/Mnrds Please Help. Need Strong Advice.

Start a paper trail and document all calls. Get the names of all you speak with.   File a complaint with the BBB too.  BBB can provide a paper trail and be your witness on paper.  I successfully sued,but settled, with GEMB/JCPenney by keeping good notes.  I stayed on them hard! 

 

I was working at a news station during my spat with JCPenney.  I let it be known media wise what I was capable of doing in my final letter.  GE's attorney called next day.  

Message Edited by DI on 01-05-2010 10:03 AM
Message 13 of 26
Anonymous
Not applicable

Re: Hsbc/Mnrds Please Help. Need Strong Advice.

Would disputing the item with CRB AND LETTING THEM INVESTIGATE be a good route to go?  MODS???

 

I did this once with TU and after looking into it they removed the item.  

Message Edited by casinoannie97 on 01-05-2010 02:32 PM
Message 14 of 26
haulingthescoreup
Moderator Emerita

Re: Hsbc/Mnrds Please Help. Need Strong Advice.


casinoannie97 wrote:

Would disputing the item with CRB AND LETTING THEM INVESTIGATE be a good route to go?  MODS???

 

I did this once with TU and after looking into it they removed the item.  



This will work IF the account shows as "authorized" on the credit reports, which is why I wrote that OP needs to confirm this. If the account is being reported as an AU account, the lender will have to admit this to the CRA's. Otherwise, the lender will tell the CRA's that the account is valid, and then you have twice the battle ahead of you.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 15 of 26
Anonymous
Not applicable

Re: Hsbc/Mnrds Please Help. Need Strong Advice.

ok hauling.  sometimes the posts cross and I don't see yours until I've posted mine.

 

It did seem to me that they talked to both parties and then made a decision in my favor which of course made me happy.

Message 16 of 26
haulingthescoreup
Moderator Emerita

Re: Hsbc/Mnrds Please Help. Need Strong Advice.


casinoannie97 wrote:

ok hauling.  sometimes the posts cross and I don't see yours until I've posted mine.

 

It did seem to me that they talked to both parties and then made a decision in my favor which of course made me happy.



I'm glad you posted! Sometimes going via the CRA's is the best bet. I had a store card that would never update when my balance went down to $0. I went round and round with WFNNB and got nowhere, so I finally disputed through the CRA's. It worked the first time with all three. The second time, Experian refused to accept the dispute, saying that it had already been resolved. No, you twits, that was a separate episode, and it happened again. But when EQ and TU contacted WFNNB, the bank updated to all three anyway, so it worked out OK in the end.

But that right there is a nice example of how disputing through the CRA's can work, but also how it can get the CRA's acting snotty with subsequent disputes, as Experian did. So that's why I always say to try going through the lender first.

I would definitely try disputing via the CRA's before getting lawyers in on it. They would be my last resort. And in the meantime, document, document, document.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 17 of 26
creditwherecreditisdue
Senior Contributor

Re: Hsbc/Mnrds Please Help. Need Strong Advice.

Get the credit grantor to commit to their position by expressing it in writing. Then attack their position using all means at your disposal until they relent.
Message 18 of 26
Malavak
Member

Re: Hsbc/Mnrds Please Help. Need Strong Advice.

It shows me as a AU. So shouldnt that be pretty easy to get off?
Message 19 of 26
creditwherecreditisdue
Senior Contributor

Re: Hsbc/Mnrds Please Help. Need Strong Advice.


@Malavak wrote:
It shows me as a AU. So shouldnt that be pretty easy to get off?

 

It should be very easy. All they have to do is talk to you and allow you to remove yourself. Since you do not own/control the account, however, they may not want to talk to you. Hence the need to write them a letter. 
Message 20 of 26
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