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Hey again!
You guys are so helpful so thanks in advance!
I will receive my new Hyatt Visa Signature in a few days (probably tomorrow, applied Sunday); however, when I was making a reservation on the website last night, I saw an offer on the side of the page when I was submitting my credit information that said: "Apply today and we'll take $50 off your first purchase." However, looking back at my sign-up bonus, this is NO WHERE.
When I called Chase to activate my card, they said that they weren't able to grant it.
Any ideas to get them to honor this? I know you all are amazing and might have some ideas up your sleeve.
PS just got off the phone with Hyatt and they are so amazingly nice. Offered to upgrade me on the spot for free within the phone call. Definitely suggest this card for Hyatt travelers!
Update: After much talking with Chase (over 10 messages back and forth, and talking to Hyatt), they have agreed to give me the $50 because I did in fact book with Hyatt a few days after I was approved for the card. They even sent me my card number through the Secure Message Center in order for me to reserve the room, so I suppose this is probably why.
Still very much recommending this card!
Why don't you take a screenshot of the offer, then shoot Chase a message wit the screenshot attached?
@HiLine wrote:Why don't you take a screenshot of the offer, then shoot Chase a message wit the screenshot attached?
I thought about that! Just secured message?
$50 Statement Credit Bonus:
This bonus offer is for new cardmembers who respond to this instant credit offer on hyatt.com and first apply for the Hyatt Credit Card through hyatt.com as part of making a reservation. You will qualify for and receive your statement credit after your first purchase. First purchase does not include using your account for balance transfers or cash advances, or using any checks that access your account. After qualifying, please allow 2 weeks for your statement credit to post to your account. To be eligible for this bonus offer, account must be open and not in default at the time of fulfillment. This one-time bonus offer is valid only for first-time Hyatt Gold Passport® Credit Card Cardmembers with new accounts. Previous and existing Hyatt Gold Passport Credit Card Cardmembers/accounts are not eligible for this bonus offer. If you respond via the Internet, the majority of applications are responded to in less than 60 seconds. Your actual response time may vary depending on the Internet connection and volume of submitted requests. We may not be able to give you an immediate answer in every instance.
I also signed up for the card over the weekend and received it on Tuesday via UPS next day air saver (not requested).
Based on my experience with Chase cards, I imagine it will post exactly at the end of the 1st statement cycle.