For Citi it is best to call back using backdoor number. For Capital One a 7-10 day message often indicates denial.
I was supposed to be in the garden but I decided to do 2 more apps on 9/1 because that's my official 1 year of on time payments. I didn't get denied but I got the 7-10 days and app under review screens. Is this normal? Should I call them via back door tomorrow and see what's up on the apps? What's the strategy?
I apped the other day for citi plat and got the same message. It was around midnight, so I couldn't do anything. Later in the morning, I checked the link in the email they had sent, and i had been approved. I'm not sure of what your credit picture looks like, but I'd wait until tomorrow, if you dont get an approval answer, then I'd call one of the back door numbers.
The Citi is a denial due to too many inquries. I tried to explain that the 90% of those inquiries was from me shopping for a mortgage and it's not like I'm trying to get credit all over the place. I explained I closed my mortgage earlier in August, but she sounded like she was reading from a script the whole time, saying "we go by the Equifax report). Citi clearly outsources to India. Now I know not to do business with them.
Capital One says they are still pending. He says it looks likes it's being done by manual underwriting and looking to increase my credit line. I asked him if that means if I'm approved or not, but he says I'll be getting a letter and that can take up to 15 days, but I can call back tomorrow and check the status. I'm not even sure what sense that makes. I'll update if Capital One comes through with a respectable CL.
Never the less, I'm officially in the garden until September 1, 2013.