I don't understand

[oracles]

Everytime i ask for a CLI on walmart or JcPenney, I constantly receive this message

We apologize for the inconvenience, but we cannot process a credit limit increase online for this account.

I dont know why, does anyone have a clue or reason?

I am in great staanding wth them, have great credit, i just dont understand.

Thanks for your responses

[tinuviel]

This is their standard verbiage indicating that you're not eligible for an increase at this time. You should be receiving a letter explaining why.

[B335is]

I've had better luck calling them than hitting the online button. How long have you had the cards, are you using them, ever letting a balance post are a few things to consider as well.

[oracles]

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@B335is wrote:
I've had better luck calling them than hitting the online button. How long have you had the cards, are you using them, ever letting a balance post are a few things to consider as well.

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I use them sparingly. 

I've had the cards for at least 5+ years. I put a small purchase on them at least once every 4-5 months.

That could be the reason

[suebee123]

I get this message on all of my ge accounts...I call credit solutions 877-379-8173 and get my credit limit increases.  I have never been denied and I don't use my ge account all that much.  I have managed to get my Sams Club discover and Old Navy Visa up to 15,000 each in a little over 1 year.  

[oracles]

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@suebee123 wrote:

I get this message on all of my ge accounts...I call credit solutions 877-379-8173 and get my credit limit increases.  I have never been denied and I don't use my ge account all that much.  I have managed to get my Sams Club discover and Old Navy Visa up to 15,000 each in a little over 1 year.  

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Is it a HP for you Suebee when you call up?

[FinStar]

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@oracles wrote:

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@suebee123 wrote:

I get this message on all of my ge accounts...I call credit solutions 877-379-8173 and get my credit limit increases.  I have never been denied and I don't use my ge account all that much.  I have managed to get my Sams Club discover and Old Navy Visa up to 15,000 each in a little over 1 year.  

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Is it a HP for you Suebee when you call up?

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It should be a SP.

[suebee123]

Always a sp.  

[oracles]

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@suebee123 wrote:

Always a sp.  

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I called and they said they needed to transfer me to a senior underwriter. 

Does this happen to you as well suebee?