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Regular Contributor
Posts: 242
Registered: ‎02-05-2012
0

I emailed Capital One CEO!!!!!!

After over 3 years with the Capital One platinum card stuck at 1000 and no rewards, I've finally decided to contact the CEO instead of wasting my time with another failed attempt through calling CSR, online chat, backdoor number, secure message.

 

This is what I said in my email:

 

Good day, my name is blah blah and i've been a cardholder for over 3 years, now. I started with the Platinum card when I was beginning my credit building journey and since then i've not only shown EXCELLENT credit responsibility, i've taught others the importance of taking care of their credit and it's usage. 

Since the opening of my Capital One platinum card, i've also acquired a Chase Freedom And Discover More with excellent cash back rewards and nice credit lines. I really appreciate how Capital one approved me with a mediocre credit score, but now i'm in the high 700's and never missed a payment and would like to continue using my capital one card, but the credit limit is too low and i'm afraid if I use the card it will hurt my utilization and also this card doesn't offer any good rewards.

So, i'm here today inquiring with you about a possible product change or even if cash rewards can be applied to my existing platinum card with a credit line increase, i'll be more than happy to show Capital one some more love.

I do apologize for bothering the CEO with this issue, but i've tried calling on numerous occasions, online chat, secure message on the main website, to only get the same unhelpful response.

Thank you for your time

 



Sincerely, blah blah

 

 

Then I left my email. I didn't leave my phone number as i'm weary about putting that info out to just anyone, that and I get nervous when I talk to the higher ups and afraid of mumbling and sounding like an imcompetant idiot over the phone.  Smiley Embarassed

 

Wish me luck!!Smiley Happy

Current: TU 753 EQ 755 EX 753 (GE credit pull)
Goal 800+
WHAT'S IN MY WALLET: Citi Simplicity 10,000 / Discover IT 9,200/ Chase freedom 4,800/ Care credit 10,000/ R us MasterCard 3,500/ kohls 2,500/ LensCrafters 2,400/ Capital1 platinum 2,000/ citi double cash 13,200
Established Contributor
Posts: 653
Registered: ‎01-31-2013
0

Re: I emailed Capital One CEO!!!!!!

Good luck!  Keep us posted!

   
FICO Scores 800+
Moderator
Posts: 27,207
Registered: ‎09-13-2012
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Re: I emailed Capital One CEO!!!!!!

Established Contributor
Posts: 727
Registered: ‎01-13-2013
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Re: I emailed Capital One CEO!!!!!!

They are going to want to talk to you. they have like 30 questions that only you on the phone need to answer.

 

 

Amex PRG NPSL, Amex Delta 2k (AU) Discover iT 5k, BOFA Siggy $5k, BOFA AlaskaAir Siggy 5k, BBVA Compass $5k! Macy's $4.5k, C1 $2.5, SFCU $2.5k, SFCU LOC $2k, Paypal SmartC $4k, Sam's 5.5k Victoria Secret $2k, Kay's $1.7k.,76/Citi $1.5k Amazon $5k, Walmart Disco $3k JC Penny $4k, C1 $2.5, BBRZ 700.
Starting:TU:536 EXP:561 : EQ:552 Current:TU:680 Walmart (2-15-14)EXP:712 FICO!! (12-4-13):EQ:622 (FICO 2-6-14) Uti 27% Goal: 720 By 12-13.
Regular Contributor
Posts: 211
Registered: ‎03-07-2013
0

Re: I emailed Capital One CEO!!!!!!

This is by far the most interesting post I've seen in awhile! Can't wait to here the response. In fact I am subscribing to this thread lol


EQ 733 3/3/13 GOAL: 800 Merrill Lynch Merrill+ $12,500 | AMEX BCE 6K | AMEX PRG NPSL | CSP 6K | Freedom 5K | Discover IT 5K | HVFCU 10K | American Eagle Visa 5K | Citi Thank You Preferred 6,100

In the garden since 4/22/13 | Hating on Capital One since '09
Valued Contributor
Posts: 1,290
Registered: ‎09-14-2012
0

Re: I emailed Capital One CEO!!!!!!

They'll have your number.  I didn't put mine on the email and they still called.  If they need it they will get to you.

Never take credit personally

Amex Business Platinum; Amex BCP $24,900; Chase Sapphire Preferred $24,200; Chase Marriott $20,000; Discover It $12,500; Chase Ink Cash $15,000; Chase Slate $10,900; Citi TYP $12,900; Capital One Venture $15,000; Amex SPG Biz $3,000; DCU Visa $10,000; Logix FCU $15,000; Citi Home Depot $8,800; Lowes $8,000; Care Credit $6,000; Penfed Platinum Sig $16,000; Barclay Arrival Plus WEMC $15,000; US Bank PLOC Overdraft $1,500; US Bank Edge Rewards Business $10,000; PenFed PLOC $5,000

Regular Contributor
Posts: 242
Registered: ‎02-05-2012
0

Re: I emailed Capital One CEO!!!!!!

Lol, I figured they would find my phone number Smiley Wink I'll try to stay calm and I will keep you ALL updated.

Current: TU 753 EQ 755 EX 753 (GE credit pull)
Goal 800+
WHAT'S IN MY WALLET: Citi Simplicity 10,000 / Discover IT 9,200/ Chase freedom 4,800/ Care credit 10,000/ R us MasterCard 3,500/ kohls 2,500/ LensCrafters 2,400/ Capital1 platinum 2,000/ citi double cash 13,200
Established Contributor
Posts: 662
Registered: ‎02-20-2013
0

Re: I emailed Capital One CEO!!!!!!


a3quit4s wrote:

This is by far the most interesting post I've seen in awhile! Can't wait to here the response. In fact I am subscribing to this thread lol


I may be off, but my spidey sense is telling me there's some sarcasm in your reply.


DCU ( pulled 3/29/13) EQ04 683 | Amex (pulled 3/28/13) EX 760 | US Bank (pulled 3/28/13) EX 753
CreditKarma (4/19/13) TU-TR 701 | TU Vantage 788 | USAA FAKO (3/31/13) EX 728, EQ 699, TU 737 |
Inquiries (4/18/13) EX 13 | EQ 13 | TU 14
Regular Contributor
Posts: 211
Registered: ‎03-07-2013
0

Re: I emailed Capital One CEO!!!!!!

No way I really want to know what they have to say. I hate CapOne with everything in my soul


EQ 733 3/3/13 GOAL: 800 Merrill Lynch Merrill+ $12,500 | AMEX BCE 6K | AMEX PRG NPSL | CSP 6K | Freedom 5K | Discover IT 5K | HVFCU 10K | American Eagle Visa 5K | Citi Thank You Preferred 6,100

In the garden since 4/22/13 | Hating on Capital One since '09
Established Contributor
Posts: 586
Registered: ‎02-22-2011
0

Re: I emailed Capital One CEO!!!!!!

Good luck!

CL-5kNPSLCL-3.6kCL-4kCL-7.5kCL-7kCL 7.9kCL-4.2k
GARDENING SINCE 07/13/13
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