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I feel that Capital One is being very Harsh!!

Valued Contributor

Re: I feel that Capital One is being very Harsh!!

You're not at their mercy by any means....they should honor your for you 10+yrs of loyalty. If it were me then I would have already axed it several years ago. Hell, I axed a HSBC/Cap1 card that was stuck at $300 just last month.

 

I would call the Executive Offices if i were you. You can talk with someone that you can clearly understand and will give you straight forward answers, and from my experience seem to actually have a 'want' to help cardmembers.

 

Their number is 1-800-955-1455. Its a small office and any of them can/will help you.

 

Good luck,

 

John

Learning from my past and rebuilding..

BK discharged 1/10/17
scores: EQ 659 | TU 630 | EX 659

QS 3.8K | WF 500 | Cabela's 3k | ACU 500 |

Message 11 of 21
Valued Contributor

Re: I feel that Capital One is being very Harsh!!

Close it, get rid of it, and get over it. It's Capital One. They aren't exactly known for having cards that grow with you.

 

They have a few prime cards (namely the Venture series), but for the most part they target subprime customers. They do fill an important market-role for those whose credit isn't so lousy that they need someone like FP or Orchard, but yet aren't ready for prime or quasi-prime lenders.

 

They served their purpose. You've got better stuff now, so be happy with that and move on.

EX 798, EQ 789, TU 784
American Express Platinum (NPSL) || Bank of America Privileges with Travel Rewards Visa Signature - $23,200 CL
Barclays American Airlines Aviator Red World Elite Mastercard - $20,000 CL || Chase IHG Rewards World Mastercard - $25,000 CL
Chase Sapphire Preferred Visa Signature - $12,700 CL || Chase United MileagePlus Club World Elite MasterCard - $26,500 CL
Citibank Hilton Reserve Visa Signature - $20,000 CL || J.P. Morgan Ritz Carlton Visa Signature - $23,500 CL
Message 12 of 21
Established Contributor

Re: I feel that Capital One is being very Harsh!!

Close your Cap 1 your history will stay with you for 10 years after it's closed.  It was a good run for the card but it's time to go.  Closing the card won't affect your score.  Close the other 300 limit as well.  You've got nice cards going grow with those.  Crap 1 does not value you, why value them? Just the way they do bussiness.

 

BOA: 8.9k
CSP: 5k
Discover: 5k
Citi TY Preferd: 5k
Wally: 5k
JCP: 4.9k
citiForward: 4.7k
ChaseFreedom: 4.5k
DFS: 2k
Message 13 of 21
Valued Member

Re: I feel that Capital One is being very Harsh!!

Close it, get rid of it, and get over it. It's Capital One. They aren't exactly known for having cards that grow with you.

 

They have a few prime cards (namely the Venture series), but for the most part they target subprime customers. They do fill an important market-role for those whose credit isn't so lousy that they need someone like FP or Orchard, but yet aren't ready for prime or quasi-prime lenders.

 

They served their purpose. You've got better stuff now, so be happy with that and move on.

 I do agree but its so hard to let those 10 years go.
My Wallet: Best Buy Store ($750), Care Credit ($4000) GE Broyll Hill ($6000), Amex Green Card, Citi Dividend MC ($6800), Citi Thank you Preferred ($9800), Amazon Store Card ($2500), Victorias Secret ($1550), Kohls ($600), AF ($1300), Crate and Barrel ($4750) Discover Miles ($5000), Blue Cash Everyday ($3000), Walmart Discover($5800), Target ($500), Blue Cash Preferred(2000) and Chase Freedom($3000), Amex Gold Delta (9200).
Message 14 of 21
Valued Member

Re: I feel that Capital One is being very Harsh!!

John Thank you,  I will call that number. Im very curious as to what there issue is.

My Wallet: Best Buy Store ($750), Care Credit ($4000) GE Broyll Hill ($6000), Amex Green Card, Citi Dividend MC ($6800), Citi Thank you Preferred ($9800), Amazon Store Card ($2500), Victorias Secret ($1550), Kohls ($600), AF ($1300), Crate and Barrel ($4750) Discover Miles ($5000), Blue Cash Everyday ($3000), Walmart Discover($5800), Target ($500), Blue Cash Preferred(2000) and Chase Freedom($3000), Amex Gold Delta (9200).
Message 15 of 21
Valued Contributor

Re: I feel that Capital One is being very Harsh!!


KG1978 wrote:

John Thank you,  I will call that number. Im very curious as to what there issue is.


Good luck!

Learning from my past and rebuilding..

BK discharged 1/10/17
scores: EQ 659 | TU 630 | EX 659

QS 3.8K | WF 500 | Cabela's 3k | ACU 500 |

Message 16 of 21
Mega Contributor

Re: I feel that Capital One is being very Harsh!!


Creditaddict wrote:

j_casteel wrote:

jtc411 wrote:

You have some pretty nice cards already.  If this one isn't costing you an AF, just cut it up and let it continue to sit.  Is there a reason you care about this card so much?


seems like more of a "principle" thing to me


Well it is and they suck (and yes I keep opening one!)

Close it, move on.

Now, an even better question... Why am I seeing a First Premier in your list??! CLOSE CLOSE CLOSE!!!


YES!!! AXE IT!!!

 




EQ FICO 548 3/3/16
Message 17 of 21
Senior Contributor

Re: I feel that Capital One is being very Harsh!!

I'd goodwill the lates from 2006, and then close. Smiley Happy


Starting Score: 675
Current Score: EX 753 FICO, EQ 737FICO, TU 738
Goal Score: 776 FICO


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Message 18 of 21
Frequent Contributor

Re: I feel that Capital One is being very Harsh!!


migliogiorni wrote:

Close your Cap 1 your history will stay with you for 10 years after it's closed.  It was a good run for the card but it's time to go.  Closing the card won't affect your score.  Close the other 300 limit as well.  You've got nice cards going grow with those.  Crap 1 does not value you, why value them? Just the way they do bussiness.

 


+1

 

Closing an old account will not affect your average age of accounts. The closed account will continue to report for another 10 years, helping your average age of accounts all along the way. By the time the closed account falls off your report, your other accounts will have had 10 years of good aging so the impact will be extremely negligible or completely nullified.

 

Also, since it only has a $300 limit (and the FP also has the same limit) I doubt losing the $600 in available credit will harm your credit card utilization much, if at all.

 

By all means, call the Exec Offices (YMMV, I've never had luck with them but others have) and see what can be done, but I think it may be time to move on and forget about that particular card, as well as (and especially) the FP.

 

Whatever you do, good luck!

BofA Cash Rewards Visa Sig $18,700 /Citi Double Cash $18,600 / Barclaycard Rewards $8,900 / CapOne Platinum $7,450 / BofA BankAmericard Visa $6,500 / Discover It $5,300 / Chase Freedom $1,500 / Lowe's $20,000 / JCP MC $10,000
Message 19 of 21
Regular Contributor

Re: I feel that Capital One is being very Harsh!!


Creditaddict wrote:

CK_Charles_Lover wrote:

KG1978 wrote:

My first credit card was the Capital One Platinum Visa. I acquired this card 10 YEARS & 3 MONTHS ago!!!! My starting limit was $300 with a 14.9 APR.  As of today my limit is $300 with a 14.9% APR. I have a 30 day late followed by a 60 day late from 2006. I have requested a CLI increase about 5 times and a product change once (recently). Each time I've been told my account is not eligible. Is it me or them? Is it this type of card? I think I've proven myself as worthy  in the past six years with my perfect usage and payment history. What the HELL-O KITTY is wrong with them? The worst thing about this is, I have no power because its my oldest card.  I have no annual fee but I still feel robbed because I'm sure I deserve some type of growth in my account with them.


They don't give CLI to customers without any derogs, so doubtful you would receive 1. 


Are you saying they "Wont" or Will" give CLI when you have a late or something else?

1. According to poster the account was opened 10 years ago... I assume back then maybe some baddies and still got approved and then even if the statement is true that they won't give CLI with baddies on report, The card was open for YEARS before these lates came and now the lates from 2006, I mean we are 5-6 years past that... That isn't the reason Capital One is sitting tight at that $300... it's just because they are NOT GETTING IT!

But at the same time maybe they are getting it just how they want it... Look at Target Bank... Known for issueing low limit cards and never moving, I think most tolerate a little more because $200 or $300 at Target seems low if you have a Super Target, or if you want to order big things offline or Tv's, etc. in store but when you had the Visa/MC, Amex, Discover logo on to it... it now just seems irritating to be that low... especially when you have been with the bank for over 10 years.

Really if you want to have a REAL Capital One card to go along with your other grown up cards you will have to apply again and take 3 HP and even a possible chance of a denial or another small limit card so I would just move on and apply for another Citi or something and get an instant approval for like $8k... bet you will forget all about cap1 Smiley Tongue


I'm saying that their KNOWN practices are to RARELY give out CLI so if the poster had a 30 day late and a 60 day late WITH CAP 1, I'd say your chances are slim, that's all. I do agree with the fact of either cancel/ reapply or switch to another lender! Cap 1 doesn't care what WE think when it comes to running THEIR business. 

Trans Union Fico (Walmart) ,690 Experian Fico (Amex) 686(Opened 3 new accounts this month. In the Garden)


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Message 20 of 21