They are so nasty, WPP. I am so sorry this is happening to you. AMEX is just awful lately
One of their collection people lied to me 4 months ago, after a CSR told me the file was due to drop in June and she personally wouldn't pay it (I was trying to get a mortgage). I called collections, explained what had happened in my conversation with CSR, and actually offered to pay half of the payment if they would remove it from my report immediately, since it was due off in June.
She was NASTY. Told me CSR lied, said it would never go away, etc. offered me a new AMEX if I paid in full (Yeah, right!!!) tried to get CSR's name to report her, etc...and refused my offer. Since then they soft me twice a month, but reports do confirm it should drop in May 2009.
Looking back, CSR was an angel in disguise. I can at least understand the collections account people's treatment of me--EX H owes them $4000! But I cannot believe that AMEX is resorting to such disgusting behavior toward customers like yourself. Ugh.
I just wanted to warn some of you that they may start coming after you and your charge cards. Beware.
I am sorry to hear of your Amex plight. Amex is broke and it has to increase cash flow any way it can. Amex probably would like everybody to go online and pay all current balances (as they post) every single day.
Personally Amex has never done one single thing to hurt me or my credit standing. I have avoided Amex like the plague as a result of all of the warnings posted in this forum and all over the web.
I know there are still many people who love Amex. I personally don't deal with businesses that suffer from Bipolar Disorder.
Thanks for still another warning about Amex. Maybe it might help keep others from having anything to do with a Bipolar bank that is frequently "off it's meds".
may I ask where you live?
Indiana -- why?
I'm guessing you're asking because of the foreclosure risk and the fact that some CCCs are cutting people based on locality. We have the most affordable housing market in the country (for a major metro area) and I'm in a very stable/fairly wealthy area.
It just keeps getting better. I'm not sure why I didn't think of this -- but eh, they've frozen my Delta card as well. It figures. I called and got the response that "one card impacts them all when they're on hold waiting for payment". I questioned why I wasn't told this YESTERDAY when I was on the phone about the orig issue. Of course, the CSR had no response for me except that she was sorry.
I'm sorry I ever got an Amex.
Oh, and for the record there's a zero balance on my Delta card. It only sees OnStar and Credit Secure on a monthly basis, unless I decide to tempt the beast and use it in public. Bad move on my part to do this today.
At the moment I'm emotional about it (really pi$$ed) and want nothing to do with Amex. I don't want to pay the higher AF w/ the Gold. I seriously doubt they'd show me any love at the moment. I'm not willing to take a hard inq for them.
I'm seriously considering BT'ing the balance to Cap1 just to get rid of them.
I've cancelled all of the autopay things on the cards except for CS.
Technically my next payment to them isn't due until April 23rd. I think paying April 22nd will make me feel better.
If I cancel this card, how does that affect my warranty coverage for things I've purchased on the card? I know how to find this, but was just wondering if anyone knew off the top of their head.
Wow. The nabbed your other card, too. Screw Amex. I seriously don't think I will EVER apply for an Amex. Not sure what will happen with you previously purchased items and the warranty coverage, but I would suggest that moving forward you get a cobranded Amex and use it for the warranty coverage and then you won't have to deal with Amex forgetting to take their medication. Jerks.
Yup, my BofA Amex will see some love once again.
Ironically, when I log into my Amex acct the Delta still shows all of my avail credit. Jerks.