@heygirlhey wrote:Yeah, I think some of you (I'm looking at you barbaralee) are missing MY point. Again, I don't care that they did a fraud alert, I care that it was poorly handled. OKAY. Secondly barbaralee, my "rant" wasn't hate FILLED. A hate filled rant would be me calling them all sorts of names, saying Im never going to use the card, etc etc. I simply USED the WORD hate in the title. You are doing too much barbaralee.
I get your point. That had to be very frustating not being able to get ahold of someone when you know your card is good. Then to find out from someone here that you all you had to do was call a number and it was resolved in two minutes, but general customer service couldn't help you. Shame on them. I think most people do get your point.
(Formerly known as: Credit is my hobby (1.6M)/TCL objective)
Let's just all take a chill pill. I can see the OP's point, but I can also see that barbaralee had valid points from the card issuer's perspective.
It was finally resolved, and while not optimally, it all worked out in the end...
Friends?
@12njoy wrote:
@heygirlhey wrote:Yeah, I think some of you (I'm looking at you barbaralee) are missing MY point. Again, I don't care that they did a fraud alert, I care that it was poorly handled. OKAY. Secondly barbaralee, my "rant" wasn't hate FILLED. A hate filled rant would be me calling them all sorts of names, saying Im never going to use the card, etc etc. I simply USED the WORD hate in the title. You are doing too much barbaralee.
I get your point. That had to be very frustating not being able to get ahold of someone when you know your card is good. Then to find out from someone here that you all you had to do was call a number and it was resolved in two minutes, but general customer service couldn't help you. Shame on them. I think most people do get your point.
I guess I am not included in that "most". 
Don't get me wrong, I can appreciate the frustration, but at the same time I guess I would have just moved on once the situation was resolved. I am fairly forgiving, and a company has to really screw up, and usually many times over, for me to "officially hate" them.
Honestly, I think for this, I would rather "not" get it and stay clueless.
@TNTransplant wrote:Let's just all take a chill pill. I can see the OP's point, but I can also see that barbaralee had valid points from the card issuer's perspective.
It was finally resolved, and while not optimally, it all worked out in the end...
Friends?
I will politely bow out, I think I have exhausted the topic on hand. It's all good, apologies all around if I offended. Certainly did not mean to.
@barbaralee wrote:
@12njoy wrote:
@heygirlhey wrote:Yeah, I think some of you (I'm looking at you barbaralee) are missing MY point. Again, I don't care that they did a fraud alert, I care that it was poorly handled. OKAY. Secondly barbaralee, my "rant" wasn't hate FILLED. A hate filled rant would be me calling them all sorts of names, saying Im never going to use the card, etc etc. I simply USED the WORD hate in the title. You are doing too much barbaralee.
I get your point. That had to be very frustating not being able to get ahold of someone when you know your card is good. Then to find out from someone here that you all you had to do was call a number and it was resolved in two minutes, but general customer service couldn't help you. Shame on them. I think most people do get your point.
I guess I am not included in that "most".
Honestly, I think for this, I would rather "not" get it and stay clueless.
Hi it's semantics that's all. You said you understood OP's point, but there was some irritant in your's and OP's message. I think you both are basically in agreement, but semantics keeps you two apart. OP's not saying she "hates" Barclays litterally. You're saying ok they screwed up and now it's time to move on. Both points are well taken, it's the delivery of both points which must have offended the two of you. That's my two cents anyway.
@12njoy wrote:
@barbaralee wrote:
@12njoy wrote:
@heygirlhey wrote:Yeah, I think some of you (I'm looking at you barbaralee) are missing MY point. Again, I don't care that they did a fraud alert, I care that it was poorly handled. OKAY. Secondly barbaralee, my "rant" wasn't hate FILLED. A hate filled rant would be me calling them all sorts of names, saying Im never going to use the card, etc etc. I simply USED the WORD hate in the title. You are doing too much barbaralee.
I get your point. That had to be very frustating not being able to get ahold of someone when you know your card is good. Then to find out from someone here that you all you had to do was call a number and it was resolved in two minutes, but general customer service couldn't help you. Shame on them. I think most people do get your point.
I guess I am not included in that "most".
Honestly, I think for this, I would rather "not" get it and stay clueless.
Hi it's semantics that's all. You said you understood OP's point, but there was some irritant in your's and OP's message. I think you both are basically in agreement, but semantics keeps you two apart. OP's not saying she "hates" Barclays litterally. You're saying ok they screwed up and now it's time to move on. Both points are well taken, it's the delivery of both points which must have offended the two of you. That's my two cents anyway.
I am sure there is a lot of truth to this. I try to say things carefully, but am not always the best with words.