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Regular Contributor
Posts: 231
Registered: ‎07-08-2008
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If Citi has closed a card...

If Citi card has closed my account - no balance - will they shut down my online access too? I have an Aadvantage card that falls under this category - should have been closed since October...but I can still access the account online. Does this mean anything?

2/2011
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Registered: ‎08-14-2010
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Re: If Citi has closed a card...

[ Edited ]

AtmyOffice wrote:

If Citi card has closed my account - no balance - will they shut down my online access too? I have an Aadvantage card that falls under this category - should have been closed since October...but I can still access the account online. Does this mean anything?


I had my account closed months ago. The account should be in red font which indicating that the account is closed.

 

When I log onto my account, I can still see the closed account but have not access to it.

 

The closed account will not go away( I know it sucks).

 

If you're still current member with a different card, then online access should stay open. However, if that was your only & last account  that was closed then the online access should be disabled sometime in the future.

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