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Established Member
durdaninc
Posts: 20
Registered: ‎12-09-2011

Is this a one in a million credit card problem?

I have a very complex and confusing issue I am trying to work out with a Bank of America Credit Card.

 

Basically, I noticed my credit card was removed from online banking. I called in to get re-assigned only to find out after about 2 hours, 5 departments, and multiple answers that my card which is CURRENT was closed because a company called MODERN MONEY MECHANICS which is apparently a debt settlement company wrote on my behalf saying that I am working with them to consolidate debt. I have never heard of this company nor do I have any debt to settle, yet they had my account information to make this request.

 

Here's where it gets really weird: Google cannot find one piece of information on this company to indicate it even exists. I suspect some sort of fraud, however I cannot figure out a motive. What is there to gain by doing this? I regularly check my credit and there is nothing out of the norm so it doesn't  appear to be any kind of identity theft.

 

I've been working with the bank to get this figured out, but so far I am not really getting anywhere.

 

Anyone have any thoughts or suggestions on what this might be? 

 

Regular Contributor
MS00000000
Posts: 122
Registered: ‎03-01-2009

Re: Is this a one in a million credit card problem?


durdaninc wrote:

I have a very complex and confusing issue I am trying to work out with a Bank of America Credit Card.

 

Basically, I noticed my credit card was removed from online banking. I called in to get re-assigned only to find out after about 2 hours, 5 departments, and multiple answers that my card which is CURRENT was closed because a company called MODERN MONEY MECHANICS which is apparently a debt settlement company wrote on my behalf saying that I am working with them to consolidate debt. I have never heard of this company nor do I have any debt to settle, yet they had my account information to make this request.

 

Here's where it gets really weird: Google cannot find one piece of information on this company to indicate it even exists. I suspect some sort of fraud, however I cannot figure out a motive. What is there to gain by doing this? I regularly check my credit and there is nothing out of the norm so it doesn't  appear to be any kind of identity theft.

 

I've been working with the bank to get this figured out, but so far I am not really getting anywhere.

 

Anyone have any thoughts or suggestions on what this might be? 

 


I would probably ask BofA to provide a copy of the letter they received that was supposedly on your behalf to start with. If this isn't an error, they should have something they can show you. 

Valued Contributor
IOBA
Posts: 2,658
Registered: ‎08-13-2009

Re: Is this a one in a million credit card problem?

Please keep us informed as you find out information.   And if you get a copy of the letter, please block out personal information, but share it with us.

 

Good luck with getting it figured out with Bank of America.

Regular Contributor
babymixer
Posts: 105
Registered: ‎11-15-2011

Re: Is this a one in a million credit card problem?

wow, that's sketchy.  keep us updated as to what happens.

cc's copy
New Member
hulamatt
Posts: 8
Registered: ‎09-26-2010

Re: Is this a one in a million credit card problem?

someone could be trying to mess with you and get your accounts closed

Senior Contributor
bichonmom
Posts: 3,310
Registered: ‎05-05-2011

Re: Is this a one in a million credit card problem?

You might want to put an immediate freeze on your CRs and possibly even a fraud alert, to protect yourself. The first poster is right: I would ask BofA for documentation about this. You might even ask to speak with their fraud/security dept. and let them know that you have no knowledge of this, nor did you authorize anything like this, and find out more info about who initiated this. If this was a fraudulent action, then they should be able to re-open your account.

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Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Frequent Contributor
JMN
Posts: 321
Registered: ‎10-25-2009

Re: Is this a one in a million credit card problem?

[ Edited ]

I second the freeze/fraud alert. You need to protect your credit now, in the event your information has been stolen.

Despite my employment in the banking industry, any and all views contained in this post are purely my own, and do not represent any financial institution, nor constitute as financial or investment guidance or advise.
Established Contributor
casmith1980
Posts: 633
Registered: ‎03-20-2010

Re: Is this a one in a million credit card problem?

[ Edited ]

I also would check any other credit cards you may have to see if they are still reporting your accounts as "open"

 

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Established Contributor
JusdoNit
Posts: 921
Registered: ‎12-10-2011

Re: Is this a one in a million credit card problem?

Did you recently break up with someone or end a relationship on a sour note?  If so, you may also want to call and put passwords on your light, gas, phone bills etc.  Yes, people really do stuff like that.:smileysurprised:


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Valued Contributor
RyVision
Posts: 1,346
Registered: ‎04-15-2011

Re: Is this a one in a million credit card problem?

I hate to jump in here, but I have to as I want to vote for the freeze\alert on your CR's as well.  This sounds a bit off and you may have caught something before it could do real damage.  I also have to say, we're having a prob with BoA AKA FIA (the 2 handle the signature visa I guess) and can't pay online or anything with it even after speaking with them and being told a hold was taken off.  I think we're done with BoA for anything after this (card's not closed, just can't pay online or cash out rewards etc).

 

I wouldn't be totally shocked if your issue wasn't due to a BoA mixup frankly. Though I agree with the others on the CR freeze.


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