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Valued Member
Posts: 94
Registered: ‎07-21-2012
0

Issues with Wells Fargo

I've had a secured Well Fargo Credit Card for 13 months. Last month they mid cycle updated when I used it to charge $580 our of $600 for the insurance protection. I paid it to $0 on time. I decided to wait for the cycle to update normally, as I'm wanting to find some auto financing.

 

I wrote to verify what my update date would be and was told 7/18/2012.

So it's 7/21/2012 and I got the day to go app-o-rama, I got my three reports. The card still has the same amount from last month.

I wrote the bank again, after the auto respone, and second email I got a repersentative that said we updated it, we will not be able

to update it again till 8/18/2012. You can purchase your reports.... blah blah.

 

Did they use snail mail to update my report perhaps. The repersentative said to dispute, giving 5 credit bureau's contact information for usps.

Is this just customer no service, or do I really have to go and wait for the dispute process to go through online, In a week or so.

CS 701, CK 682, Credit.com 719/ TU FICO 666 (DIS 8/12) EU FICO 658 (8/12)
After spree CS 738, CK 684, TU FICO 666 (Dis 8/5)

WF Secured 600Cl (7/11), Discover More 1.5k (8/12), Walmart 150CL(8/12), Cap1 Platinum w/Credit steps($300) (8/12)
Moderator Emeritus
Posts: 14,871
Registered: ‎12-30-2011
0

Re: Issues with Wells Fargo

It can take time for the update to get into the CRA's databases.

 

I know, I know: I even have worked in lenders in their infrastructure groups, and I don't understand it as there's certainly no technical limitation, but it's there unfortunately.

 

Check again in a few days via Credit Karma or whatever since TU is usually the last of many people's reports to update.

 

 

Starting Score: EQ 04 561, TU 98 567, EX 98 599 (12/30/11)
Current Score: EQ 04 693, EQ 8 716, TU 8 726, EX 8 740 (10/01/16)
Goal Score: 700 on EQ 04 (01/01/17)


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Mega Contributor
Posts: 15,453
Registered: ‎04-09-2011
0

Re: Issues with Wells Fargo

Unfortunately your at the mercy of the bureaus and when they can update it. Usually if they send it though the E-OSCAR system it updates quickly, but TU is very very slow with updates lately, often taking up to 2 weeks to update compared to EX / EQ.



EQ FICO 548 3/3/16
Valued Member
Posts: 94
Registered: ‎07-21-2012
0

Re: Issues with Wells Fargo

I figured as much. It is probably cheaper for WF.

 

I just like how they mid-cycle the balance the day after the charge is made, but when the shoe

goes on the other foot...

 

I haven't liked the service very much anyway, I want wachovia back.

 

Thanks for the replies. Long time forum gawker, first time poster Smiley Happy

CS 701, CK 682, Credit.com 719/ TU FICO 666 (DIS 8/12) EU FICO 658 (8/12)
After spree CS 738, CK 684, TU FICO 666 (Dis 8/5)

WF Secured 600Cl (7/11), Discover More 1.5k (8/12), Walmart 150CL(8/12), Cap1 Platinum w/Credit steps($300) (8/12)

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