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Valued Contributor
Posts: 1,063
Registered: ‎07-09-2013
0

Issues with the Capital One website?

I have been having a ton of issues lately logging in or navigating around Cap1's website. Has anyone else had issues like the one below or is it just me?

 

Google Chrome could not load the webpage because servicing.capitalone.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.

 

Google Chrome could not load the webpage because login.capitalone.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.


   3/12 $3500     6/12 $1200      10/12 $1500   12/12 $3400    6/13 $12000      7/13 $5000      7/13 $2500       8/13 $2000    8/13 $6000

  | CSP (AU) $12,000 | Amex PRG (AU) | United $6,000 | OCCU $12,000 | Ink Bold | GM $3,200 | DCU $7500 | Luthansa $9000 | SPG $6,000 | Citi AA Executive $11,000 | Ink Plus $5,000                                                                         | EX 2/7 697 | EQ 10/27 721 | TU 12/15 719 |

Senior Contributor
Posts: 3,528
Registered: ‎01-19-2009
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Re: Issues with the Capital One website?

yes me too but finally got through, I did post earlier on this as well

http://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-growing-issues/m-p/2348861

Valued Contributor
Posts: 1,963
Registered: ‎03-30-2012
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Re: Issues with the Capital One website?

Something must be broken with Chrome. I use Firefox and have been able to log in fine except for a couple hours yesterday morning.

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Regular Contributor
Posts: 181
Registered: ‎07-27-2012
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Re: Issues with the Capital One website?

I have been having the same issues as well on and off with multiple browsers. 

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Valued Contributor
Posts: 1,063
Registered: ‎07-09-2013
0

Re: Issues with the Capital One website?

Same here, I cant seem to get anything done in a reasonable amount of time. Took atleast 25 minutes to set up a payment. Doesn't seem to matter which browser, desktop,laptop,tablet, all going nuts


   3/12 $3500     6/12 $1200      10/12 $1500   12/12 $3400    6/13 $12000      7/13 $5000      7/13 $2500       8/13 $2000    8/13 $6000

  | CSP (AU) $12,000 | Amex PRG (AU) | United $6,000 | OCCU $12,000 | Ink Bold | GM $3,200 | DCU $7500 | Luthansa $9000 | SPG $6,000 | Citi AA Executive $11,000 | Ink Plus $5,000                                                                         | EX 2/7 697 | EQ 10/27 721 | TU 12/15 719 |

Valued Contributor
Posts: 8,705
Registered: ‎10-21-2012
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Re: Issues with the Capital One website?


wHiTeSoL wrote:

Same here, I cant seem to get anything done in a reasonable amount of time. Took atleast 25 minutes to set up a payment. Doesn't seem to matter which browser, desktop,laptop,tablet, all going nuts


Probably a server cluster - is this limtied to the Capital One website or others as well?  I have no issues on my end, with any browser.

Valued Contributor
Posts: 2,691
Registered: ‎09-26-2011
0

Re: Issues with the Capital One website?

I'm not currently having any issue, but I've seen it a lot in the last 30 days or so...just be patient...it'll come back!

Current Scores: EX: 615, TU08: 639, EQ: 607. 04/01/2015.

Zero percent financing is where the devil lives...
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Regular Contributor
Posts: 164
Registered: ‎08-03-2013
0

Re: Issues with the Capital One website?

I have been having issues the past week with the logout. It never logs out and I get an error. Login is fine

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New Visitor
Posts: 1
Registered: ‎09-18-2014
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Re: Issues with the Capital One website?

The real story is that COF is still cleaning up from a SAN corruption issue across its production and DR data centers that was apparently related to a bug in one of its vendor's equipment and took out mostly all of their server footprint across their enterprise.  I am not sure how something like that happens in today's day and age where everything is built to withstand any issue or outage but it did and it was not prety.

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