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So when I requested to close my cap one accounts after being approved for prime cards. I was transferred to an Account manager.She asked why I wanted to close the accounts and I told her that my credit has improved dramatically and I no longer need cards with annual fees and low credit lines. She said but you have a rewards card with 1% cash back and an excellent credit limit of 300 dollars and another with 500cl......She asked if any other of my credit cards could compare. I said yes I have chase freedom and Discover more which offers 5% on gas and entertainment purchases...Plus there's no annual fee.She gets quiet so Im thinking that she will offer me something to stay...Nope she says "Wow you have great cards let me go ahead and close these accounts for ya".....R u kidding me?lol
Hey it's Cap One....
LOL! I needed a good laugh. LOL
Thats hilarious. Good read!
Too funny! Did she really say, "excellent credit limit"?! OMG.
@Helpmeraiseit wrote:So when I requested to close my cap one accounts after being approved for prime cards. I was transferred to an Account manager.She asked why I wanted to close the accounts and I told her that my credit has improved dramatically and I no longer need cards with annual fees and low credit lines. She said but you have a rewards card with 1% cash back and an excellent credit limit of 300 dollars and another with 500cl......She asked if any other of my credit cards could compare. I said yes I have chase freedom and Discover more which offers 5% on gas and entertainment purchases...Plus there's no annual fee.She gets quiet so Im thinking that she will offer me something to stay...Nope she says "Wow you have great cards let me go ahead and close these accounts for ya".....R u kidding me?lol
Hey it's Cap One....
Bahahahaha that's hysterical. Good old Crapital One.....
She musbe out out of touch wit hthe real world. To ask some if any of theri cards compare to the $300 CL is basically asking for a smarty pants answer.
AHHHHHHHHHHHHHH HA HA HA HA HA HA!!!!
That's all folks!
@CS800 wrote:She musbe out out of touch wit hthe real world. To ask some if any of theri cards compare to the $300 CL is basically asking for a smarty pants answer.
She's probably been working at Cap1 for so long that a $300 CL seems great.
This is hilarious though.
LOLOLOL.
I don't think there is anything in the call center script for that scenario.