09-17-2010 10:05 PM
09-18-2010 08:07 AM - edited 09-18-2010 08:08 AM
Yes, there's a luv button, and no, it's not a hard, at least it never has been for me. Click on the button, and you'll get a reply indicating that they have to call a corporate retreat to mull over their decision or something and that you'll hear one day. But I generally notice the new CL later that day or the next day.
Look on the left on your CC webpage, under Maintenance: