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Member
nikarl
Posts: 15
Registered: ‎01-09-2013
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Re: Just emailed the C1 Exec Office

Just curious what y'all are sending in the email. Are you gem ailing them your account numbers or just name, address, phone, etc? 


Starting Score: EQ: 592 TU: 583 EX: 590
Current Score: EQ: 592 TU: 583 EX: 590
Goal Score: 700's Across the Board!


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Frequent Contributor
_jb_
Posts: 321
Registered: ‎01-16-2013
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Re: Just emailed the C1 Exec Office

I just emailed them explaining that I had been a customer for a number of years, had tried a number of times for a CLI through customer service, and felt I was a good candidate for a CLI. I then stated that I would like to have a representative take a more personal look at my credit/financial situation. I then left a contact number. Easy as pie. Just present your case to them through the email, and wait for a call.


Starting Scores: myFICO EX: ???, myFICO EQ: 678, myFICO TU: 676 (01/2013)
Latest Scores: myFICO EX: 699, myFICO EQ: 700, myFICO TU: 699
My Wallet: Chase Sapphire Preferred, Discover It, NFCU cashRewards, Capital One Quicksilver, Chase Amazon Rewards
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Frequent Contributor
racer-x
Posts: 377
Registered: ‎09-16-2012
0

Re: Just emailed the C1 Exec Office

I gave my number, address and phone numbers.  They should be able to pull your accounts with that information easy enough.

And I  gave details/reasons about my account.  How it's been stuck at  $500 for over 2 yrs with perfect payment history.

I also referred to my HSBC account which is now Cap One and how it has perfect payment history since '08.

 

I let them know that I really want to continue using their 'great' product but with such a low limit, it makes it difficult because my purchasing power is very limited.

 

I asked for $10K.  They asked if I would accept less, of course I said yes.  And they put me at $5K.


Starting Score 9/12: EQ 645 TU 641 EX 651
Current Score5/13: myFico EQ 729 DicoverTU 710 myFico EX 734
Goal Score: 750

AMEX PRG,AMEX BCP-$15.1k,US Bank PLOC-$15K,CSP-$15k,Freedom-$6k,CapOneVisa-$15k,US Bank Visa-$10k, DCU Visa-$10k,Paypal MC-$15k,USAA MC-$12k,Lowes-$8600,CapOne Visa-$10k,Discover IT-$12.9K,BoA Visa-$10.1K Walmart -$4k,GECU Visa-$3500, US RLOC-$750

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Established Contributor
ztnjpv
Posts: 734
Registered: ‎02-01-2012
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Re: Just emailed the C1 Exec Office

[ Edited ]

Final Update on my Exec Office Correspondence:

 

After increasing my limit from 1500 to 5000, the person continued to see if I could get the card product changed to Cash Rewards from Platinum. I was quite surprised to hear from her today that this cannot be done. She instead offered to add a miles or cash back rewards program to my Platinum card. I accepted. First she offered one mile or 1%. I counter offered with a request for the same rewards as the Cash Rewards card. She looked into it and called me back saying that that request was accepted. So I now basically have a Cash Rewards for all intents and purposes even though I technically still have a Platinum Master Card. Weird. 

 

She said the reason the card can't be changed is because the Cash Rewards (no-fee version) is a Visa and I have a MC. I found that odd because Citi just converted my Diamond Preferred MC to a Hilton Reserve Visa. So, it's either a BS reason or it's Capital One's own strange policy. 

 

I suppose I could call and ask for a new card with Cash Rewards design. hehehehe. I think someone already did that according to a post in this thread. I'll have to look into that. 

Start (Sept 2011): low-mid 600s. NOW: TU FICO: 801, EQ FICO 808, EX FICO 798 (PSECU). Goal: Achieved! Now Maintain!
New Member
Sosee
Posts: 14
Registered: ‎01-29-2013
0

Re: Just emailed the C1 Exec Office

Can someone PM me the correct email information for Cap 1 Execs and a phone number if possible?  I am getting ready to try my hand at a CLI with them along with apps for Amex Blue and Discover.  Having the Cap One info would be mucho helpful to me at this time. :smileyhappy:

 

Please.

 

thanks

Frequent Contributor
jake619
Posts: 496
Registered: ‎11-13-2012
0

Re: Just emailed the C1 Exec Office


Sosee wrote:

Can someone PM me the correct email information for Cap 1 Execs and a phone number if possible?  I am getting ready to try my hand at a CLI with them along with apps for Amex Blue and Discover.  Having the Cap One info would be mucho helpful to me at this time. :smileyhappy:

 

Please.

 

thanks


Just google "capital one ceo email address".


GangnamFICO wrote:

Because the chicks dig it when I throw down the card to the waiter and...it comes in handy if I'm short on cash until payday and need a short spot. AMEX gets the booty, and that's important when you're a Pirate.


Minor vulgarity edit --Rev



New Member
Sosee
Posts: 14
Registered: ‎01-29-2013
0

Re: Just emailed the C1 Exec Office

will do Jake.  thanks :smileyhappy:

Frequent Contributor
_jb_
Posts: 321
Registered: ‎01-16-2013
0

Re: Just emailed the C1 Exec Office


ztnjpv wrote:

 

So I know basically have a Cash Rewards for all intents and purposes even though I technically still have a Platinum Master Card. Weird. 

 


They did the same thing for me. No big deal unless you don't want people thinking you have a Platinum instead of Cash Rewards. Function over form for me...


Starting Scores: myFICO EX: ???, myFICO EQ: 678, myFICO TU: 676 (01/2013)
Latest Scores: myFICO EX: 699, myFICO EQ: 700, myFICO TU: 699
My Wallet: Chase Sapphire Preferred, Discover It, NFCU cashRewards, Capital One Quicksilver, Chase Amazon Rewards
Gardening since 02/19/13
Established Contributor
ztnjpv
Posts: 734
Registered: ‎02-01-2012
0

Re: Just emailed the C1 Exec Office

_jb_ said:

 

"They did the same thing for me. No big deal unless you don't want people thinking you have a Platinum instead of Cash Rewards. Function over form for me..."

 

-----------------------------------------

 

I just referred back to a thread I was in back in December where members shared their experience of the same process.

 

http://ficoforums.myfico.com/t5/Credit-Cards/I-put-in-a-PC-request-on-Cap1-Plat-MC/td-p/1756458

 

Apparently, it's possible to have form and function. Some members here explained how they got Capital One to send them a Green Cash Rewards Card even though their account technically remained a Platinum Master Card. Something to look into if you really want to dump that ugly Platinum card without creating some custom card. I may just do it. We'll see.....

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