Kohl's (Capital One) Slooooow Reporting

[Anonymous]

Has anyone else noticed that Kohl's is slow in reporting to the CRA's? They do report every month don't they? They are showing a balance that is about 2 months old and I have paid my account way down since then.

Should I expect an increase (minor) in my credit score when they finally do report? Or is that expecting too much? Wishful thinking right?

[afbar1114]

this happened to me too. they did some upgrades in feb or march so maybe thats why. but it is may so idk then. 

[Anonymous]

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@afbar1114 wrote:

this happened to me too. they did some upgrades in feb or march so maybe thats why. but it is may so idk then. 

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thanks afbar1114

Have they caught up yet on your report or is it still behind? I called Kohl's just now and they said they report every month, which I assumed they did because it usually is correct, but this is a 2 month lag. Yikes!

[afbar1114]

EQ is upto date but not TU. EX i am unsure of

[aggieguy]

They're behind. I called this morning about it and the CSR is "forwarding my information" to "the department that can look into it." I figure if enough people call them about it they might be able to figure out where the hiccup is.

As it stands, my TU and EX haven't updated since Feb 16, 2012. My EQ has updated for both March and April.

[afbar1114]

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@aggieguy wrote:

They're behind. I called this morning about it and the CSR is "forwarding my information" to "the department that can look into it." I figure if enough people call them about it they might be able to figure out where the hiccup is.

As it stands, my TU and EX haven't updated since Feb 16, 2012. My EQ has updated for both March and April.

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this is the date when they did updates to the system and website so maybe something happened. 

[Anonymous]

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@afbar1114 wrote:

EQ is upto date but not TU. EX i am unsure of

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Right, the only one lagging for me is TU, the other two are on point. Thanks again! Have a Pleasant Day~

[rena347]

Thanks so much for the detailed information afbar1114! The same thing happened to me. I paid off my Kohl's account in March. Only EQ is showing a zero balance. EX and TR are both showing a balance of $733. I hope it gets updated in May.

[Anonymous]

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@aggieguy wrote:

They're behind. I called this morning about it and the CSR is "forwarding my information" to "the department that can look into it." I figure if enough people call them about it they might be able to figure out where the hiccup is.

As it stands, my TU and EX haven't updated since Feb 16, 2012. My EQ has updated for both March and April.

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Thanks auggieguy,

I guess I will give them a call as well and see what the heck is going on! The funny thing is TU is the only one that's delayed for me. Thanks & Have a Pleasant Day!

[percy81]

I thought I was losing my mind...thinking capital one was out to get me. The same balance for the last 2 months from kohls and capital one platinum. I paid my balance in full in february and they both kept report the old balance.

I checked my report and they finally updated but no score bump for the 0 balance...geesh