Established Contributor
Posts: 855
Registered: ‎06-29-2010

Kudos To Amex

The mag strip wore out on the back and they are overnighting the replacement -- without me even asking for the quick replacement


In comparison, my dumb bank sent a replacement check card to the wrong address (their fault) and gave me a hard time about their mistake. Second card took several days to replace...

Established Member
Posts: 51
Registered: ‎05-31-2010

Re: Kudos To Amex

Right on.  Although AMEX has its faults and annoys me sometimes with their policies, I have to say that their customer service is the best of all the financial institutions I work with in making life easier for their customers.



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