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LIVE on Friday Night w/ AMEX CSR!!

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yudeology101
Senior Contributor

LIVE on Friday Night w/ AMEX CSR!!

Well, I was under my account and the chat bubble popped up saying "can i help you" and i was like hmm....let me see if if there are any upgrade/PC offers for my Green or Delta Gold...and here's the current chat..

 

Maurice: I have checked your account and see that your Gold card is eligible for the upgrades..
Maurice: Let me help you with the available options for you:-
you: Oh wow!
Maurice: Please see below the card types that you can change it to..
Maurice: 1. Blue From American Express
Maurice: 2. Blue Cash from American Express
Maurice: 3. Blue Sky from American Express
Maurice: 4. Blue Cash Everyday card
you: Well, I already have the Blue Cash Everyday
you: Smiley Happy
Maurice: 5. Hilton Hhonors Card from American Express
you: i'm looking to see if i can upgrade it to Delta Platinum or Reserve if possible?
Maurice: ok..Let me see...Just a moment..
Maurice: I can see one more card...That is Delta Employee Skymiles Credit card..
Maurice: The delta Platinum or reserve card is not available as of now..
you: Delta Employee Credit Card? Am i even eligible?
Maurice: Yes, I can see the option on your account...
Maurice: Let me just double check for you...One quick moment please
Maurice: Yes, you are eligible to upgrade the card to Delta Employee Credit Card..
Maurice: If you would like, I can upgrade the card for you right away..
Maurice: And you will get the new card very soon..
Maurice: How does that sounds to you?
you: Um...i don't even know how I am eligible for the employee credit card when I'm not an employee?
you: could you share the perks/benefits on the card? is it like the Delta Gold?
Maurice: Sure..Let me help you with the benefit of this card..
Maurice: 1. Two SkyMiles for every eligible dollar spent on Delta purchases.
Maurice: 2. Automatic enrollment in the Delta SkyMiles Frequent Flyer Program, if not already enrolled.
 
Screen Shot 2014-03-15 at 12.37.02 AM.png
 
The agent is still typing....
 
Question is...Have you guys even heard of Delta Employee AMEX card?  I used to work for Delta back in college for 5years, but there's no way that I'm eligible for this type. 
 
Any thoughts?
 
::edited for typo + sreen shot::
 
JPM Ritz Carlton $8k I UMP Club $8k I CSP $8k | Chase Hyatt $5k I AMEX Green NPSL I AMEX Delta $2k I Citi AA $2k | C1 QS $4.5k
BOA UNC-CH Alumni $6k I Hawaiian WEMC $3k I Arrival $6.5k I IT $1.5k | Merrill+ $2k | Lowes $12k | Apple $2k | +23more
Scores: EQ:671 (FICO 11) EX:686 (FICO N/C) TU:686 (FICO N/C) *8-5-14*
Overall UTIL: 14% *Gardening Since: 1/20/16*
------------------------------------------------------------
Need to stay out of trouble.... Go Heels!!! ... GC Watchlist ( #1 since 12-12-13)
Message 1 of 26
25 REPLIES 25
sailor_mercury
Valued Contributor

Re: Currently W/ AMEX CSR- LIVE!

You might be giving up the 30k signup bonus miles you get with Delta Gold.

NFCU nCashRewards VISA - $20,000 | NFCU nRewards $10,000
AMEX Costco TrueEarnings $5,000 | AMEX Delta Gold $1,500
Chase SWA VISA $5,000 | Chase Slate $3,500 | Chase Amazon Rewards VISA $3,000
HSN Mastecard $3,500
Message 2 of 26
yudeology101
Senior Contributor

Re: Currently W/ AMEX CSR- LIVE!


@sailor_mercury wrote:

You might be giving up the 30k signup bonus miles you get with Delta Gold.


I've already used them to book my ticket for Christmas this year~ Smiley Wink

JPM Ritz Carlton $8k I UMP Club $8k I CSP $8k | Chase Hyatt $5k I AMEX Green NPSL I AMEX Delta $2k I Citi AA $2k | C1 QS $4.5k
BOA UNC-CH Alumni $6k I Hawaiian WEMC $3k I Arrival $6.5k I IT $1.5k | Merrill+ $2k | Lowes $12k | Apple $2k | +23more
Scores: EQ:671 (FICO 11) EX:686 (FICO N/C) TU:686 (FICO N/C) *8-5-14*
Overall UTIL: 14% *Gardening Since: 1/20/16*
------------------------------------------------------------
Need to stay out of trouble.... Go Heels!!! ... GC Watchlist ( #1 since 12-12-13)
Message 3 of 26
sailor_mercury
Valued Contributor

Re: Currently W/ AMEX CSR- LIVE!


@yudeology101 wrote:

@sailor_mercury wrote:

You might be giving up the 30k signup bonus miles you get with Delta Gold.


I've already used them to book my ticket for Christmas this year~ Smiley Wink


LOL.  I forgot you had Delta Amex Gold.  But the benefits aren't any different than your current Delta card.  Why PC to it?

NFCU nCashRewards VISA - $20,000 | NFCU nRewards $10,000
AMEX Costco TrueEarnings $5,000 | AMEX Delta Gold $1,500
Chase SWA VISA $5,000 | Chase Slate $3,500 | Chase Amazon Rewards VISA $3,000
HSN Mastecard $3,500
Message 4 of 26
yudeology101
Senior Contributor

Re: Currently W/ AMEX CSR- LIVE!

More:

 

Maurice: 3. Qualifying Delta purchases (2 SkyMiles per eligible dollar)
Maurice: 4. SkyClub Lounge purchases (including food and beverage)
Maurice: 5. Additional Card Member’s purchases
Maurice: 6. Delta partners by dining, flying, staying at a hotel or renting a car (visit delta.com/skymiles for details)
Maurice: 7. Annual spending on Delta Flights, which will be measured as MQDs, will be added as one of the requirements for elite status in the SkyMiles Medallion program.
Maurice: 8. Annaul fee is $55.00
 
 
Ok...i think he meant the Regular Delta Skymiles card which looks like this:
 

 
This one has the AF of $55....but is this considered as the Employee Credit Card?  Well, CSR doesn't know that well....he keeps reiterating "Employee" and I keep reiterating "I'M NOT AN EMPLOYEE"
 
We battling right now.
JPM Ritz Carlton $8k I UMP Club $8k I CSP $8k | Chase Hyatt $5k I AMEX Green NPSL I AMEX Delta $2k I Citi AA $2k | C1 QS $4.5k
BOA UNC-CH Alumni $6k I Hawaiian WEMC $3k I Arrival $6.5k I IT $1.5k | Merrill+ $2k | Lowes $12k | Apple $2k | +23more
Scores: EQ:671 (FICO 11) EX:686 (FICO N/C) TU:686 (FICO N/C) *8-5-14*
Overall UTIL: 14% *Gardening Since: 1/20/16*
------------------------------------------------------------
Need to stay out of trouble.... Go Heels!!! ... GC Watchlist ( #1 since 12-12-13)
Message 5 of 26
yudeology101
Senior Contributor

Re: Currently W/ AMEX CSR- LIVE!


@sailor_mercury wrote:

@yudeology101 wrote:

@sailor_mercury wrote:

You might be giving up the 30k signup bonus miles you get with Delta Gold.


I've already used them to book my ticket for Christmas this year~ Smiley Wink


LOL.  I forgot you had Delta Amex Gold.  But the benefits aren't any different than your current Delta card.  Why PC to it?


If you look at the transcript above, i told him that I wanted to know if i can PC or upgrade to Delta Platinum (before AF hits $195 after May 1) or Reserve...he said no and mentioned the "Employee" Card.

JPM Ritz Carlton $8k I UMP Club $8k I CSP $8k | Chase Hyatt $5k I AMEX Green NPSL I AMEX Delta $2k I Citi AA $2k | C1 QS $4.5k
BOA UNC-CH Alumni $6k I Hawaiian WEMC $3k I Arrival $6.5k I IT $1.5k | Merrill+ $2k | Lowes $12k | Apple $2k | +23more
Scores: EQ:671 (FICO 11) EX:686 (FICO N/C) TU:686 (FICO N/C) *8-5-14*
Overall UTIL: 14% *Gardening Since: 1/20/16*
------------------------------------------------------------
Need to stay out of trouble.... Go Heels!!! ... GC Watchlist ( #1 since 12-12-13)
Message 6 of 26
sailor_mercury
Valued Contributor

Re: Currently W/ AMEX CSR- LIVE!


@yudeology101 wrote:

@sailor_mercury wrote:

@yudeology101 wrote:

@sailor_mercury wrote:

You might be giving up the 30k signup bonus miles you get with Delta Gold.


I've already used them to book my ticket for Christmas this year~ Smiley Wink


LOL.  I forgot you had Delta Amex Gold.  But the benefits aren't any different than your current Delta card.  Why PC to it?


If you look at the transcript above, i told him that I wanted to know if i can PC or upgrade to Delta Platinum (before AF hits $195 after May 1) or Reserve...he said no and mentioned the "Employee" Card.


Oh, gotcha Smiley Happy  That makes sense now.

NFCU nCashRewards VISA - $20,000 | NFCU nRewards $10,000
AMEX Costco TrueEarnings $5,000 | AMEX Delta Gold $1,500
Chase SWA VISA $5,000 | Chase Slate $3,500 | Chase Amazon Rewards VISA $3,000
HSN Mastecard $3,500
Message 7 of 26
enharu
Super Contributor

Re: Currently W/ AMEX CSR- LIVE!

Hmm.

It sounds like he's trying to sign you up for a corporate card...?

 

JPMorgan Palladium (100k), AmEx Platinum (NPSL), AmEx SPG (46k), AmEx BCP (42k), Chase Sapphire Preferred (47k), Citi Prestige (31k), Citi Thank You Preferred (27k), Citi Executive AAdvantage (25k), JPMorgan Ritz-Carlton (21k), Merrill+ (15k), US Bank Cash+ (22.5k), Wells Fargo (12k), Bloomingdale’s (12.4k), Chase Freedom (5k), Discover IT (5k).
Message 8 of 26
09Lexie
Moderator Emerita

Re: Currently W/ AMEX CSR- LIVE!

Just aren't safe with an internet connection are you? Smiley Mad

Message 9 of 26
sailor_mercury
Valued Contributor

Re: Currently W/ AMEX CSR- LIVE!


@09Lexie wrote:

Just aren't safe with an internet connection are you? Smiley Mad


HAHAHAHAHAHAHAHAHAHAHAHAHA

 

You are SOOOOOOOO busted!!!!!

NFCU nCashRewards VISA - $20,000 | NFCU nRewards $10,000
AMEX Costco TrueEarnings $5,000 | AMEX Delta Gold $1,500
Chase SWA VISA $5,000 | Chase Slate $3,500 | Chase Amazon Rewards VISA $3,000
HSN Mastecard $3,500
Message 10 of 26
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