06-13-2013 11:11 AM
I in hospital for 7 days and got home day my payment was due. Being on Pain Med I dozed off and woke up at 12:30am and instantly realized I had forgotten my payment. I rushed off to pc and paid my payment. I notice today I got charged a $25 late fee.. COME ON I was 30 min late.. Who can you call about this
06-13-2013 11:16 AM
Anyone have correct # I called one we use for CLI and they was lost and didnt even speak english
06-13-2013 11:28 AM - edited 06-13-2013 11:37 AM
I haven't delt with them so much but from my experience the regular customer service people are a**holes, and the senior reps are robots there to do their job (they have leverage) but through this backdoor number- (Sam's Club/WalMart: 877-294-7541 (escalated help desk)
from this thread ( http://ficoforums.myfico.com/t5/Credit-Cards/Backd
-They seem really freaken helpful. Don't abuse it if you dont have to use it (try CS, then ask for a senior rep if they can't help you) But if you have to use this number, then by all means use it, they are very friendly. They even sent my request to this special department and got me an inquiry off that was clearly ran by me (Don't judge me I was anxious to clean my inquiries out, and through a lot of threads I found a way to get some removed ;x) But if worse comes to worse call that number tell them your situation they might instantly send it to that department to get it waived or they might just ask you to send in documents of proof to have it remove, but in this situation they might just tell yout to call the number on the back of the card and explain how you can get a courtesy if your account is in good standing. But its worth a shot! -LJ
Just my 2 cents, even though my relationship with walmart is on the bad side, due to their .25/.50/1.00 rewards that they offer only if you spend ridiculous amount (very fustrated with them + since what they do their employees) but anyways I hope this helps. Even though if it was up to me, I would tell you to cut the card, burn it, and only keep it current for that free TU ;x but let me stop before I display anymore immature behavior, hope you feel better though!
06-13-2013 11:30 AM
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.