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One last comment on this topic...the response I had from Citi customer service today was as follows (they intend to keep these late payment warnings viewable at all times, it seems!):
We apologize for any inconvenience this experience may have caused you.
The Late Payment Warning will not be immediately removed after a payment is made. It disappears at the end of the billing cycle.
@Anonymous wrote:One last comment on this topic...the response I had from Citi customer service today was as follows (they intend to keep these late payment warnings viewable at all times, it seems!):
We apologize for any inconvenience this experience may have caused you.
Our records indicate that there is no late fee assessed on the account.
Our records indicate that a 'Late Fee Warning' is inserted for better communication and understanding since the statement format has changed.The Late Payment Warning will not be immediately removed after a payment is made. It disappears at the end of the billing cycle.
Thanks for the info! Citi needs to compensate the inconvenience with a CLI.