So I was on a mission yesterday, constantly calling Capital One's EO to try to find someone that could give me an answer besides "I don't understand what it is you want"..
Eventually I found someone who listened to my plea of upgrading both my Quicksilver Mastercard to a World Mastercard and my Quicksilver Visa to a Visa Signature. After getting transfered four times to a different department each time, i got a hold of someone who was willing to work on it. He told me that it's very difficult to do without a product change because they usually assign that code when you get your initial credit line, and only those who have access deep into the system can change that.
He told me he has one of the higher ups visiting his location and that they're actually working on another similar request and that if it can be done he'll do it to both my cards.
The only difference this time was that he told me on the off chance that they weren't successful that if someone calls in and asks if there are any product changes available on there profile, the representative should be able to tell them whether the new card will be a World Mastercard or a Visa Signature, and once that card is upgrade and receives that code, the code will stay on for the life of the card, regardless of future product changes or credit line changes.
So he suggested that if it doesn't work out that I just upgrade my QS Mastercard to a VentureOne World Mastercard, which was the offer I had and then wait six months and ask for it to be changed back. Changing back to a previous product shouldn't be an issue and it will retain the World Mastercard status.
More than likely this is what I'll do if it doesn't work out. I rarely use the card as it is because I have a Citi Double Cash card. So being without the 1.5% for six months won't kill me.
