Lolz Citibank

[sengpatt]

Received a "personal message" today from the the CEO of Citbank's credit card division:

"We heard that you want to get more from ThankYou® Rewards...

At this point, I got really excited thinking that they were finally going to roll out one or multiple airline transfer partners for ThankYou points (American, or British Airways and Singapore as was rumored last year).

And then I finished reading:

..Visit thankyou.com today and you will see your points balance as well as a spring catalog featuring great brands like Nike®, Sony®, and Nikon®."

LOLOLOLOLOLOLLOLOLOLOLOOOOLOLOL. YES CITIBANK THAT IS WHAT I HAVE BEEN WANTING FOR SO LONG PLEASE GIVE ME MORE MERCHANDISE OPTIONS NEVER ENOUGHHHH.

Silliness aside, merchandise redemptions are regularly one of the worst options from a value perspective, so I don't see why this merits a separate mention at all.

[bluedog1]

Plus they got rid of Amazon gift cards, not surpised there's no mention of that

[LosAngeles]

I got the same thing! 

So stupid.

Citi has a history of sending out "personal messages"... when I worked there, we used to get "personal messages" from Vikram Pandit (CEOof Citigroup) all the time! hahahaha

[youngandcreditwrthy]

Citi is redic. LOL

nuff said

otoh, those citi easy deals are pretty cool

[Cageym]

This is the one I got today:

We know that every time you make a purchase, you have a choice of how to pay. I personally want to thank you for your business, and let you know we do not take it for granted. I also want to assure you that we are listening to your feedback – it shapes our improvements to better serve you.
 
We know saving time and money is important to you, so I wanted to remind you that Citi® Price Rewind is a benefit available to you 365 days a year. To date, Citi Price Rewind has found a lower price for one in four eligible purchases over $100, with an average refund of $80. Visit my blog post to see how you can save on apparel, electronics, appliances and more.
 
You can learn about this and more on my blog post. Please continue to give us your suggestions, and we promise to work hard every day to keep earning your business.
 
Warm regards, 
 
Jud Linville
CEO, Citi Cards

[lazylane]

---

@Cageym wrote:

This is the one I got today:

We know that every time you make a purchase, you have a choice of how to pay. I personally want to thank you for your business, and let you know we do not take it for granted. I also want to assure you that we are listening to your feedback – it shapes our improvements to better serve you.
 
We know saving time and money is important to you, so I wanted to remind you that Citi® Price Rewind is a benefit available to you 365 days a year. To date, Citi Price Rewind has found a lower price for one in four eligible purchases over $100, with an average refund of $80. Visit my blog post to see how you can save on apparel, electronics, appliances and more.
 
You can learn about this and more on my blog post. Please continue to give us your suggestions, and we promise to work hard every day to keep earning your business.
 
Warm regards, 
 
Jud Linville
CEO, Citi Cards

---

Hehe I received this "personal message" from Jud today too

[bs6054]

I have two Citi cards, one for some years, and never heard anything from them.  But I just got the TYP (which hasn't arrived yet) and started getting lots of emails, apart from the "personal" message referenced here, I got messages telling me I was approved (I know, your web site told me when I applied), how to set up a thank you account, (Yes, I already have one), reminding me to set up web access (can't without the card)  and today another inviting me to use the mobile app, which I already do. 

So, maybe that's what the "Preferred" means, they really want to talk to you.

[youngandcreditwrthy]

They are very email happy Ive noticed -.-

[L0RDAVENTAD0R]

I got these e-mails too. Got disappointed after I finished reading them. Lol.

[enharu]

sounds like marketing to sell stuff rather than personalized messages to me xD