Looks like Bank of America didn't do my product change

[Anonymous]

I called like 2 weeks ago to change my card to their 1% cash back card. I still see my old card listed on my list of accounts, and the new one hasn't showed up yet. Guess that's the last time I use their card, since 1% visa/mastercards are a dime a dozen out there, looks like I'll be getting another card.

[Anonymous]

Be patient.  Usually, BoA takes about a month to do a product change.  A couple of years ago, I changed my Visa to a WorldPoints card, and the change took about 4 weeks.  I've also seen other forum members post that their BoA product changes took about a month. 

[moonman]

yes their process may seem slow but there is a system in place which is standard protocol.

[nicemann]

When you ask BoA for a product change it won't change anything on your CR will it?  I currently have the USAirways Visa and I don't fly with them as much I use to.  Would like to move over to one of their other rewards program.  Didn't want it to mess with my age of the account on the CR.

Thank you.

[Anonymous]

Well, I did it on the assumption I keep my account age.

Otherwise I would've just canceled the card.

[nicemann]

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fail2deliver wrote:
Well, I did it on the assumption I keep my account age.

Otherwise I would've just canceled the card.

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That is why I asked....just wanted to make sure before I did it.  Anyone else done this before?

[Anonymous]

Yup, I thought the same thing when I changed from the Platium Plus visa to the BOA amex. About a few days short of a month my online banking menu changed. Then about three days later the card came in the mail. I dont get why it takes so...... long but it was worth the wait in the end.

[Anonymous]

Over the Christmas holiday, I switched from the BoA Platinum Plus Visa to the BankAmericard Visa.  Kept the same TL with all of the CBs.  They simply changed the account number and mailed me a new card.  You will keep all of the account history.

[Anonymous]

By chance, do you lose your APR when you do a product change w/ BOA? I currently have an old school Platinum Mastercard w/ no rewards, but with a great 5.9% Fixed APR?

[Anonymous]

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pjriverap wrote:
By chance, do you lose your APR when you do a product change w/ BOA? I currently have an old school Platinum Mastercard w/ no rewards, but with a great 5.9% Fixed APR?

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I didn't lose my 7.9% Fixed when I changed my BoA Visa Platinum Plus to a WorldPoints card.  They might increase your rate if you change from Platinum MasterCard to World MasterCard, given the no pre-set spending limit cards generally have higher APRs.  Hopefully, your BoA customer service rep would have informed you of any rate changes that might occur after your product change.