Credit Cards

[MsLadyRover]

I was purchasing some custom golf clubs online for my hubby's birthday and was attempting to pay with my AMEX through paypal.  Purchase was DECLINED and I was confused.  Thought they had shut me down for a FR.

So I pulled up my account and saw that they had placed a fraud alert on my account.  So I called the number, answered a couple of security questions, and confirmed I was trying to make the purchase with Paypal.  Gotta love the protection.  I'm just glad I was home online and not in the store because I would have been so embarrassed had the card been declined. LOL.

She took the fraud alert off and told me I could make the purchase now.  I did just that and it went through fine.  Keep up the good work AMEX!

[bs6054]

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MsLadyRover wrote:

I was purchasing some custom golf clubs online for my hubby's birthday and was attempting to pay with my AMEX through paypal.  Purchase was DECLINED and I was confused.  Thought they had shut me down for a FR.

So I pulled up my account and saw that they had placed a fraud alert on my account.  So I called the number, answered a couple of security questions, and confirmed I was trying to make the purchase with Paypal.  Gotta love the protection.  I'm just glad I was home online and not in the store because I would have been so embarrassed had the card been declined. LOL.

She took the fraud alert off and told me I could make the purchase now.  I did just that and it went through fine.  Keep up the good work AMEX!

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Fine, but let us keep Amex love at appropriate levels.  AFAIK, EVERY single issuer does this.  I've had it from Cap One, Chase, Citi at least.

[MsLadyRover]

SMH.

[jake619]

I think the point is she was protected. In this case Amex was credited. I don't think this is over the top Amex love.

[navigatethis12]

To me it's more of an annoyance when this happens, than an appreciation of protection.

[MsLadyRover]

Thanks jake619. That's exactly what I was expressing.

[bs6054]

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jake619 wrote:
I think the point is she was protected. In this case Amex was credited. I don't think this is over the top Amex love.

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OK, but I was reacting to the title "Love AMEX Fraud Protection"

So can I post "Love Capital One's No Interest purchase!!!!"?  "I bought lots of things on my Cap One card, starting on Nov 2, I got the statement Nov 25, and paid in full Dec 15.  I didn't pay a penny in interest, that's over 45 days interest free for my first purchase.  Gotta love Cap One"!

But of course this is Amex so it's different....

[MsLadyRover]

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navigatethis12 wrote:

To me it's more of an annoyance when this happens, than an appreciation of protection.

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I can understand that.  At the wrong time, it can be quite an inconvenience.  I'm sure I would have been very annoyed had I been in the store and it happened.
But it's nice to know that they are looking out for ya.

[MsLadyRover]

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bs6054 wrote:

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jake619 wrote:
I think the point is she was protected. In this case Amex was credited. I don't think this is over the top Amex love.

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OK, but I was reacting to the title "Love AMEX Fraud Protection"

So can I post "Love Capital One's No Interest purchase!!!!"?  "I bought lots of things on my Cap One card, starting on Nov 2, I got the statement Nov 25, and paid in full Dec 15.  I didn't pay a penny in interest, that's over 45 days interest free for my first purchase.  Gotta love Cap One"!

But of course this is Amex so it's different....

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Not different at all.  People have said they love Capital One, they love Citibank, they love Discover...it's no different than me loving AMEX. 
I don't see what the big deal is.

[jake619]

Annoyance comes in degrees. I could argue a fraudulent charge is more annoying than what happened here.