03-18-2013 11:39 AM
Congrats on the lower APR!
Could I get some more information on your request? How do you go about doing this?
Online chat, email, call, etc? Did they have to do a HP?
03-18-2013 01:33 PM - edited 03-18-2013 01:33 PM
I made the request through their secure message on the citi website. I basically asked if it was possible for them to lower my APR. I mentioned that I paid my bills on time 100% since I opened the card. Plain and simple and no HP!
Just make sure you say you do not authorize a HP for the request. I forgot to mention that in the message, but I confirmed it with the rep via online chat that no HP was made. Good luck!
03-21-2013 10:00 AM - edited 03-21-2013 10:01 AM
Congrats on the decrease! My citi card has had an APR of 29.99 despite perfect payment history since I opened the card nearly 8 years ago. I started with an apr at less than half that, then they increased it in late 2009.
I think I will try by sending a message, since my calls always result in "your account is not eligible for an apr reduction at this time".
03-21-2013 10:20 PM
Very, very informative. Congrats on the APR decrease. I guess I'll be doing the same, after my 2% decrease is finalized? I think I got .50% off thus far. Would be nice if I could expedite the process.
03-21-2013 11:05 PM
I'll shed some history of my card:
Citi Forward opened in 11/2009 with $3000 CL. Used monthly reporting average of $300-500. Requested first CLI in 2011 (SP) to $3500. Second CLI (I forget if it was auto or requested) to $5000. Third CLI last year to $5800 (took a HP for that...). Put a balance transfer on that card for $3500, which expires next month. At the time I requested the APR decrease, I was at 33% util due to the unpaid balance transfer. Perfect history on this card otherwise.
This was really YMMV. I requested one for my dad's Citi card, which was opened in 1995. Perfect payment history. However, he has been carrying a balance near his limit for a year. Paid off that balance and then asked for APR reduction, but was denied.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.