Reply
Mega Contributor
Creditaddict
Posts: 19,573
Registered: ‎10-23-2007
0

Macy's Elite American Express... If I'm so important to you...

Calling in to check on CLI for my American Express Account with Macy's and I have been Elite since 2008 the first month the account was opened... When I call and type in my account number it comes back and says "Because you are one of our best customers, you can speak to an agent at anytime by saying agent" AGENT!

Call goes overseas.  I ask the guy when the last increase was requested... I was on hold for over 10 minutes and he comes back and says in Jan 2012. I say okay yes and I was declined because it had not been 6 months, I said the increase before that was approved, can you tell me if it's been 6 months since that increase... he then proceeds to go into this mumbling run on statement of charges are based on many things and the credit line may go up and down monthly based on many factors....

I cut him off and asked him what he was talking about.... I got a uhhh....  So I asked where he was and he told me India, so I very nicely asked to be transferred to the US...

Conversation went a little bit better but once transferred but still ended up taking over 30 minutes for a what I thought would be a very simple question....

 

Thank You and I will now step down from my soap box.

Fico Scores: EQ 657 Cabelas, TU 662 Walmart, EX 699 Wells (07-27-14)
You will have to put up Electric Fence to keep me in the garden!
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Express $300
Over 40 Cards in between :smileytongue:
Blogger
FrugalRican
Posts: 2,876
Registered: ‎02-02-2012
0

Re: Macy's Elite American Express... If I'm so important to you...

And then what happened when transferred to US?
What's with giving us half the story? lol

Follow my financial journey: http://www.frugalrican.com


EQ FICO (01/16/2012): 656 - EQ FICO (02/16/2012): 743 - EQ (02/24/2012): 760 - EX (04/28/2012): 739 - GOAL 2013: 800+

AMEX BCE (0/10K) --- BOA 1-2-3 (0/15.9K) --- Discover More (0/6K) --- Chase Freedom Visa (0/1.4K) -- Hyatt Visa Sign. (0/5.8K) -- Barclay's NFL Card (0/7.5K) -- Chase Sapphire Preferred (0/5K)

Mega Contributor
Creditaddict
Posts: 19,573
Registered: ‎10-23-2007
0

Re: Macy's Elite American Express... If I'm so important to you...


FrugalRican wrote:

And then what happened when transferred to US?
What's with giving us half the story? lol


It had been 6 months... My reports are frozen currently though.

Fico Scores: EQ 657 Cabelas, TU 662 Walmart, EX 699 Wells (07-27-14)
You will have to put up Electric Fence to keep me in the garden!
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Express $300
Over 40 Cards in between :smileytongue:
Frequent Contributor
LadyRover
Posts: 259
Registered: ‎01-10-2012
0

Re: Macy's Elite American Express... If I'm so important to you...

Well did you get the increase??


Starting Score: 639 (Walmart TU)
Current Score: TU 668 EX 649 EQ 657 (All Lender Pull 1-13-2012)
Goal Score: 700 Across the Board (Mortgage Goal Achieved 1/31/2012!)


Take the FICO Fitness Challenge
Mega Contributor
Creditaddict
Posts: 19,573
Registered: ‎10-23-2007
0

Re: Macy's Elite American Express... If I'm so important to you...


LadyRover wrote:

Well did you get the increase??


No, Cant without unlocking reports pretty sure...

Fico Scores: EQ 657 Cabelas, TU 662 Walmart, EX 699 Wells (07-27-14)
You will have to put up Electric Fence to keep me in the garden!
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Express $300
Over 40 Cards in between :smileytongue:
Moderator Emeritus
webhopper
Posts: 7,230
Registered: ‎09-16-2011
0

Re: Macy's Elite American Express... If I'm so important to you...

Peggy says hi! That would be very frustrating to me!

Starting Score: 08/29/2011 TU 671 EQ 674
Current Score: TU 754 EQ 694 EX 697
Wallet: NFCU Visa Sig 25k, Amex Lowes 22k, NavCheck 15k, Amex PRG, Amex Zync, Discover It 13.5k, Amazon Visa 5k
Platinum Spade Garden Club Member: App Free since 1/1/13. No more apps til who knows when?
MyFICO Fitness Goal: 800s Club!



Take the myFICO Fitness Challenge
Frequent Contributor
bakalao2k
Posts: 448
Registered: ‎02-21-2009
0

Re: Macy's Elite American Express... If I'm so important to you...


webhopper wrote:
Peggy says hi! That would be very frustrating to me!

LOL!

TU - 737 - 02/21/09, 769 - 02/06/10, 795 - 09/08/10
EQ - 758 - 02/21/09, 783 - 02/06/10, 805 - 09/08/10
EX (PLUS) - 781 03/23/09, 787 - 02/06/10, 783 - 08/09/10
Valued Member
arlibguy
Posts: 41
Registered: ‎05-18-2011
0

Re: Macy's Elite American Express... If I'm so important to you...


Creditaddict wrote:

LadyRover wrote:

Well did you get the increase??


No, Cant without unlocking reports pretty sure...

 

Are you going to unlock your reports since it has been 6 months?


Starting Score: 10-2011 TU-08 FICO 725 (Walmart) / EQ FICO 683 (MyFICO)
Current Score: 03-2014 TU 08 (Walmart) 729 / EQ 726 (MyFICO)
Goal Score: 750+

Take the FICO Fitness Challenge
Mega Contributor
Creditaddict
Posts: 19,573
Registered: ‎10-23-2007
0

Re: Macy's Elite American Express... If I'm so important to you...


arlibguy wrote:

Creditaddict wrote:

LadyRover wrote:

Well did you get the increase??


No, Cant without unlocking reports pretty sure...

 

Are you going to unlock your reports since it has been 6 months?


No I am not

Fico Scores: EQ 657 Cabelas, TU 662 Walmart, EX 699 Wells (07-27-14)
You will have to put up Electric Fence to keep me in the garden!
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Express $300
Over 40 Cards in between :smileytongue:
Valued Member
arlibguy
Posts: 41
Registered: ‎05-18-2011
0

Re: Macy's Elite American Express... If I'm so important to you...

Maybe I'm missing something.  If you're not going to unlock your reports for a CLI, what was the point of calling? Just asking, no offense meant.


Starting Score: 10-2011 TU-08 FICO 725 (Walmart) / EQ FICO 683 (MyFICO)
Current Score: 03-2014 TU 08 (Walmart) 729 / EQ 726 (MyFICO)
Goal Score: 750+

Take the FICO Fitness Challenge

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+