Reply
Epic Contributor
Posts: 24,346
Registered: ‎10-23-2007
0

Macy's Elite American Express... If I'm so important to you...

Calling in to check on CLI for my American Express Account with Macy's and I have been Elite since 2008 the first month the account was opened... When I call and type in my account number it comes back and says "Because you are one of our best customers, you can speak to an agent at anytime by saying agent" AGENT!

Call goes overseas.  I ask the guy when the last increase was requested... I was on hold for over 10 minutes and he comes back and says in Jan 2012. I say okay yes and I was declined because it had not been 6 months, I said the increase before that was approved, can you tell me if it's been 6 months since that increase... he then proceeds to go into this mumbling run on statement of charges are based on many things and the credit line may go up and down monthly based on many factors....

I cut him off and asked him what he was talking about.... I got a uhhh....  So I asked where he was and he told me India, so I very nicely asked to be transferred to the US...

Conversation went a little bit better but once transferred but still ended up taking over 30 minutes for a what I thought would be a very simple question....

 

Thank You and I will now step down from my soap box.

Fico Scores: EQ- 670., TU 705 Sync, EX 700 (04/20/15)
I'm just trying to catch up to RON1
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Target $200
83 Cards and Counting :smileytongue:
Blogger
Posts: 2,876
Registered: ‎02-02-2012
0

Re: Macy's Elite American Express... If I'm so important to you...

And then what happened when transferred to US?
What's with giving us half the story? lol

Follow my financial journey: http://www.frugalrican.com


EQ FICO (01/16/2012): 656 - EQ FICO (02/16/2012): 743 - EQ (02/24/2012): 760 - EX (04/28/2012): 739 - GOAL 2013: 800+

AMEX BCE (0/10K) --- BOA 1-2-3 (0/15.9K) --- Discover More (0/6K) --- Chase Freedom Visa (0/1.4K) -- Hyatt Visa Sign. (0/5.8K) -- Barclay's NFL Card (0/7.5K) -- Chase Sapphire Preferred (0/5K)

Epic Contributor
Posts: 24,346
Registered: ‎10-23-2007
0

Re: Macy's Elite American Express... If I'm so important to you...


FrugalRican wrote:

And then what happened when transferred to US?
What's with giving us half the story? lol


It had been 6 months... My reports are frozen currently though.

Fico Scores: EQ- 670., TU 705 Sync, EX 700 (04/20/15)
I'm just trying to catch up to RON1
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Target $200
83 Cards and Counting :smileytongue:
Frequent Contributor
Posts: 259
Registered: ‎01-10-2012
0

Re: Macy's Elite American Express... If I'm so important to you...

Well did you get the increase??


Starting Score: 639 (Walmart TU)
Current Score: TU 668 EX 649 EQ 657 (All Lender Pull 1-13-2012)
Goal Score: 700 Across the Board (Mortgage Goal Achieved 1/31/2012!)


Take the FICO Fitness Challenge
Epic Contributor
Posts: 24,346
Registered: ‎10-23-2007
0

Re: Macy's Elite American Express... If I'm so important to you...


LadyRover wrote:

Well did you get the increase??


No, Cant without unlocking reports pretty sure...

Fico Scores: EQ- 670., TU 705 Sync, EX 700 (04/20/15)
I'm just trying to catch up to RON1
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Target $200
83 Cards and Counting :smileytongue:
Moderator Emeritus
Posts: 7,225
Registered: ‎09-16-2011
0

Re: Macy's Elite American Express... If I'm so important to you...

Peggy says hi! That would be very frustrating to me!

Starting Score: 08/29/2011 TU 671 EQ 674
Current Score: TU 754 EQ 694 EX 697
Wallet: NFCU Visa Sig 25k, Amex Lowes 22k, NavCheck 15k, Amex PRG, Amex Zync, Discover It 13.5k, Amazon Visa 5k
Platinum Spade Garden Club Member: App Free since 1/1/13. No more apps til who knows when?
MyFICO Fitness Goal: 800s Club!



Take the myFICO Fitness Challenge
Frequent Contributor
Posts: 449
Registered: ‎02-21-2009
0

Re: Macy's Elite American Express... If I'm so important to you...


webhopper wrote:
Peggy says hi! That would be very frustrating to me!

LOL!

TU - 737 - 02/21/09, 769 - 02/06/10, 795 - 09/08/10
EQ - 758 - 02/21/09, 783 - 02/06/10, 805 - 09/08/10
EX (PLUS) - 781 03/23/09, 787 - 02/06/10, 783 - 08/09/10
Valued Member
Posts: 41
Registered: ‎05-18-2011
0

Re: Macy's Elite American Express... If I'm so important to you...


Creditaddict wrote:

LadyRover wrote:

Well did you get the increase??


No, Cant without unlocking reports pretty sure...

 

Are you going to unlock your reports since it has been 6 months?


Starting Score: 10-2011 TU-08 FICO 725 (Walmart) / EQ FICO 683 (MyFICO)
Current Score: 03-2014 TU 08 (Walmart) 729 / EQ 726 (MyFICO)
Goal Score: 750+

Take the FICO Fitness Challenge
Epic Contributor
Posts: 24,346
Registered: ‎10-23-2007
0

Re: Macy's Elite American Express... If I'm so important to you...


arlibguy wrote:

Creditaddict wrote:

LadyRover wrote:

Well did you get the increase??


No, Cant without unlocking reports pretty sure...

 

Are you going to unlock your reports since it has been 6 months?


No I am not

Fico Scores: EQ- 670., TU 705 Sync, EX 700 (04/20/15)
I'm just trying to catch up to RON1
Highest Limit: Navy Federal Cash Sigi Visa $50k (AU)
Lowest Limit: Target $200
83 Cards and Counting :smileytongue:
Valued Member
Posts: 41
Registered: ‎05-18-2011
0

Re: Macy's Elite American Express... If I'm so important to you...

Maybe I'm missing something.  If you're not going to unlock your reports for a CLI, what was the point of calling? Just asking, no offense meant.


Starting Score: 10-2011 TU-08 FICO 725 (Walmart) / EQ FICO 683 (MyFICO)
Current Score: 03-2014 TU 08 (Walmart) 729 / EQ 726 (MyFICO)
Goal Score: 750+

Take the FICO Fitness Challenge
Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on actual applicant approvals and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.