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About 2 weeks ago I requested a CLI on my Macys store card. Forgot about it and today got 2 HP for it, I was trying to garden
Yes 2. TU and EX. Im going to guess they pulled one and didnt like it and tried a 2nd. With the holidays some of my other cards are being utilized and im still rebuilding. It just stinks it was 2 HP.
If you were not advised the request may result in a hard credit pull call the executive office. I did the same thing. Csr said oh no its a soft pull...... YEA... right. I called EO and they were happy to remove it asap. I was told it would not be a hard pull otherwise I was not interested in a cli req. CSR need to get this right and quit either telling stories or making things up.
It was 1 HP for me but got a 1,500 CLI
@jeffery581 wrote:If you were not advised the request may result in a hard credit pull call the executive office. I did the same thing. Csr said oh no its a soft pull...... YEA... right. I called EO and they were happy to remove it asap. I was told it would not be a hard pull otherwise I was not interested in a cli req. CSR need to get this right and quit either telling stories or making things up.
Did they actually remove it? I was told by the CSR my CLI wouldn't be a HP only SP and I got hit with a HP the next day. I called the EO and tried getting it removed with a no go!
I would assume that now that Citi handles Macys credit card accounts that ANY cli request would be a HP. Any time I request a cli on a Citi backed card such as Home Depot, Wawa, Exxon, or Macy's it's been a HP - I've been granted a cli everytime I try, but I know going in it's a HP - don't remember it being two HP's, but that's becomming more common - example Chase, used to be one, now its two.