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Macys

Frequent Contributor

Macys

Hello,

 

I just reviewed my EQ credit report and saw that my Macys credit limit is currently showing "0" and it should be $1000.  I called and confirmed with Macys that my credit limit was not reduced and still is at $1K.  Do I dispute this wrong information with EQ by calling or filling out an online dispute?

 

Thanks,

BJ

Fico:EQ 689 (1/8/17) EX 692 (2/8/17) TU 692 (1/8/17
C1 Venture One $10,000 / C1 Quicksilver Visa Sig $10,000 / C1 Quicksilver WMC $10,000 / Penfed Plat Rewards Visa Sig $9,500 / Penfed Power Cash Rewards Visa Sig $10,000 / Logix FCU Plat MC $12,000 / SDCCU Plat Visa $2,500 / Barclays Rewards MC $1500 / Best Buy Visa $2000 / Chase Amazon Prime Visa Sig $500 / Consumers Credit Union Plat Visa $2500 / Sams Club Store Card $437 / JCPenney $1,800, Fort Knox CU Plat Visa $5,000 / Lowes $7,000 / HSN Card $3,000 / Walmart Card $2,000 / Macys $800 / Target Red Card $800
Message 1 of 92
91 REPLIES
Moderator Emeritus

Re: Macys


BobbyJ wrote:

Hello,

 

I just reviewed my EQ credit report and saw that my Macys credit limit is currently showing "0" and it should be $1000.  I called and confirmed with Macys that my credit limit was not reduced and still is at $1K.  Do I dispute this wrong information with EQ by calling or filling out an online dispute?

 

Thanks,

BJ


As a fellow my-CL-isn't-reporting member, I'd suggest waiting. Could be a simple glitch.

Message 2 of 92
Moderator Emeritus

Re: Macys

I have a Macy's reporting problem too. On my EQ report, the CL and account status lines are blank. Everything looks fine on EX and TU, however.

Message 3 of 92
Valued Contributor

Re: Macys

I agree with llecs...unless you have to have this credit line showing for some reason, don't go through the dispute process.

 

Things have an uncanny ability to get screwed up when you dispute. We had an AmEx AU account that was double reported...which meant the utilization was counted against us twice. It had a lot of usage on it. So, we disputed the double reporting. TU pulled both of the duplicate accounts, and the account has never shown on our TU report again. That's too bad...we would have liked to show the account...but not twice.

 

This month, my Sears Citi MC reported the balance about 3-4 days before the statement cut. I had the balance to zero by the time the statement cut, but it reported early. I didn't dispute a thing because this is one of our older accounts. I didn't want to see it disappear. (Besides...in this case...Sears could report whenever they darn well pleased...so, while frustrating, they had the right to report.)

 

If this doesn't correct itself in 30-60 days, then I would contact the creditor. Disputing, as far as I'm concerned, is the last resort.

Message 4 of 92
Frequent Contributor

Re: Macys

Lynette,

 

I will not dispute it... I just noticed it on my file and was very concerned.

 

I will take the adivce both you and llecs gave and just let it go..... I am sure it is a system error especially since I heard many others are having the same issue.

 

Thanks again,

Bobby

Fico:EQ 689 (1/8/17) EX 692 (2/8/17) TU 692 (1/8/17
C1 Venture One $10,000 / C1 Quicksilver Visa Sig $10,000 / C1 Quicksilver WMC $10,000 / Penfed Plat Rewards Visa Sig $9,500 / Penfed Power Cash Rewards Visa Sig $10,000 / Logix FCU Plat MC $12,000 / SDCCU Plat Visa $2,500 / Barclays Rewards MC $1500 / Best Buy Visa $2000 / Chase Amazon Prime Visa Sig $500 / Consumers Credit Union Plat Visa $2500 / Sams Club Store Card $437 / JCPenney $1,800, Fort Knox CU Plat Visa $5,000 / Lowes $7,000 / HSN Card $3,000 / Walmart Card $2,000 / Macys $800 / Target Red Card $800
Message 5 of 92
Senior Contributor

Re: Macys

Same problem here.  Only EQ and only my Macy's store card.  The Macy's Visa is fine.

IAALBNYL
Message 6 of 92
Regular Contributor

Re: Macys


BobbyJ wrote:

Hello,

 

I just reviewed my EQ credit report and saw that my Macys credit limit is currently showing "0" and it should be $1000.  I called and confirmed with Macys that my credit limit was not reduced and still is at $1K.  Do I dispute this wrong information with EQ by calling or filling out an online dispute?

 

Thanks,

BJ


 

My Macy's store card is also showing a "0" credit limit on my EQ report. EX is still reporting my credit limit correctly. I thought is was just my account, hopefully it will fix itself soon.


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Message 7 of 92
Contributor

Re: Macys

WOW! I thought I was the only one that had that happen too!! It shows just fine on EXPERAIAN AND TRANSUNION just on EQ that's the issue.

Message 8 of 92
Senior Contributor

Re: Macys


misskiyota wrote:

WOW! I thought I was the only one that had that happen too!! It shows just fine on EXPERAIAN AND TRANSUNION just on EQ that's the issue.


Actually it shows on TU, too.

 

If you pull yor TU directly from TrueCredit (i.e. TU), it will show the same zero CL as it does on EQ.  If, however, you pull your TU from CCT or Experian's 3-Bureau Monitoring it will show up normal on the TU report.  Strange!

IAALBNYL
Message 9 of 92
Moderator Emeritus

Re: Macys


O6 wrote: 

If you pull yor TU directly from TrueCredit (i.e. TU), it will show the same zero CL as it does on EQ.  If, however, you pull your TU from CCT or Experian's 3-Bureau Monitoring it will show up normal on the TU report.  Strange!


Today, My CCT showed 0 CL (or blank - I can't remember) on TU as well.  Yesterday, it was only EQ.

Just puttin' syrup on something, don't make it pancakes.
Message 10 of 92