My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

[trishdadish]

I'm on an iPad and, yes, have tried re-logging in several times. All of my offers are GONE now. 

[lg8302ch]

Strange..just tested on iPad and for me it is still there..looks as normal..hmm

[trishdadish]

Thanks for checking...I recently got approved for a  Costco AMEX (haven't received it yet, so haven't added it to my online account), but maybe this is why my accounts aren't showing offers any longer. I will just wait and see, then.

[lg8302ch]

Hope you get it back soon. For me I am not sure if I was simply blind for months or never scrolled down far enough  but noticed the offers only about 2 months ago and found out that they have been really great so far and I have started to look at them every month. Was not sure if I would keep my BCP or downgrade to BCE  but since the AF is now fully paid with the FREE offers I am keeping it the way it is....start to love my Amex and hope these offers continue.  Good luck! If you do not get it back just call and ask ..they might be able to do an account reset or something like this?

[09Lexie]

It disappeared on my iPad too, when I switch to my laptop they are visible. 

[trishdadish]

I'm at work now, just logged into my PC, and offer tabs are present! I even had a new offer. So maybe AMEX accidentally did something to affect tablet displays. I dunno. Thanks, everyone.

[thelethargicage]

Hold your iPad horizontally and they will magically reappear

[lg8302ch]

Glad you have it back. Did you use the Amex app or Safari? My test was with browser and not with the Amex app.

[trishdadish]

I used Safari, not their app.

[trishdadish]

Since I read a lot of books on my iPad, I always keep in locked it "book" mode so that I can lay in my bed and read.  So I've always before been able to see my offers while in book mode. But I will try changing it over to landscape mode when I get home, and see if the Amex offers then show correctly.