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Regular Contributor
trishdadish
Posts: 123
Registered: ‎01-15-2009
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My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

I'm on an iPad and, yes, have tried re-logging in several times. All of my offers are GONE now. :smileysad:

All 3 bureaus (per Amex CreditSecure FAKO) are still 748 (as of 12/19/13). Cards: Discover It, $12,100, Chase Freedom $3,300, Chase Amazon $1,500, Walmart store $11,000, AMEX Zync NPSL, Costco Amex $14,700. US. Bank Cash +, $5,000. AMEX SPG $6,000, PenFed Plat. Cash Rewards $17,500, PenFed P-LOC $10,000, Citi Forward $5,100, Chase Slate $5,000, Old Navy, $2,200.
Valued Contributor
lg8302ch
Posts: 2,681
Registered: ‎11-13-2012
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Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

Strange..just tested on iPad and for me it is still there..looks as normal..hmm

FICO® EQ 784 (as of today) - TU 771 (07/25) * Fako EX 789 (09/02 - CS) * last app 06/01/14 * INQ last 2 yrs TU: 5, EX: 7, EQ: 7


Move the mouse over the cards for detailed view!..................................................................* Silver Spade Garden Club member *

Regular Contributor
trishdadish
Posts: 123
Registered: ‎01-15-2009
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Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

[ Edited ]

Thanks for checking...I recently got approved for a  Costco AMEX (haven't received it yet, so haven't added it to my online account), but maybe this is why my accounts aren't showing offers any longer. I will just wait and see, then.

All 3 bureaus (per Amex CreditSecure FAKO) are still 748 (as of 12/19/13). Cards: Discover It, $12,100, Chase Freedom $3,300, Chase Amazon $1,500, Walmart store $11,000, AMEX Zync NPSL, Costco Amex $14,700. US. Bank Cash +, $5,000. AMEX SPG $6,000, PenFed Plat. Cash Rewards $17,500, PenFed P-LOC $10,000, Citi Forward $5,100, Chase Slate $5,000, Old Navy, $2,200.
Valued Contributor
lg8302ch
Posts: 2,681
Registered: ‎11-13-2012
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Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

Hope you get it back soon. For me I am not sure if I was simply blind for months or never scrolled down far enough :smileyembarrassed: but noticed the offers only about 2 months ago and found out that they have been really great so far and I have started to look at them every month. Was not sure if I would keep my BCP or downgrade to BCE  but since the AF is now fully paid with the FREE offers I am keeping it the way it is....start to love my Amex and hope these offers continue.  Good luck! If you do not get it back just call and ask ..they might be able to do an account reset or something like this?

FICO® EQ 784 (as of today) - TU 771 (07/25) * Fako EX 789 (09/02 - CS) * last app 06/01/14 * INQ last 2 yrs TU: 5, EX: 7, EQ: 7


Move the mouse over the cards for detailed view!..................................................................* Silver Spade Garden Club member *

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09Lexie
Posts: 25,384
Registered: ‎09-13-2012
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Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

It disappeared on my iPad too, when I switch to my laptop they are visible. 

Regular Contributor
trishdadish
Posts: 123
Registered: ‎01-15-2009
0

Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

I'm at work now, just logged into my PC, and offer tabs are present! I even had a new offer. So maybe AMEX accidentally did something to affect tablet displays. I dunno. Thanks, everyone.
All 3 bureaus (per Amex CreditSecure FAKO) are still 748 (as of 12/19/13). Cards: Discover It, $12,100, Chase Freedom $3,300, Chase Amazon $1,500, Walmart store $11,000, AMEX Zync NPSL, Costco Amex $14,700. US. Bank Cash +, $5,000. AMEX SPG $6,000, PenFed Plat. Cash Rewards $17,500, PenFed P-LOC $10,000, Citi Forward $5,100, Chase Slate $5,000, Old Navy, $2,200.
Established Contributor
thelethargicage
Posts: 552
Registered: ‎09-19-2012
0

Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

Hold your iPad horizontally and they will magically reappear
       
"The family who apps together files for bankruptcy together." - Dave Ramsey
Valued Contributor
lg8302ch
Posts: 2,681
Registered: ‎11-13-2012
0

Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

Glad you have it back. Did you use the Amex app or Safari? My test was with browser and not with the Amex app.

FICO® EQ 784 (as of today) - TU 771 (07/25) * Fako EX 789 (09/02 - CS) * last app 06/01/14 * INQ last 2 yrs TU: 5, EX: 7, EQ: 7


Move the mouse over the cards for detailed view!..................................................................* Silver Spade Garden Club member *

Regular Contributor
trishdadish
Posts: 123
Registered: ‎01-15-2009
0

Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

I used Safari, not their app.

All 3 bureaus (per Amex CreditSecure FAKO) are still 748 (as of 12/19/13). Cards: Discover It, $12,100, Chase Freedom $3,300, Chase Amazon $1,500, Walmart store $11,000, AMEX Zync NPSL, Costco Amex $14,700. US. Bank Cash +, $5,000. AMEX SPG $6,000, PenFed Plat. Cash Rewards $17,500, PenFed P-LOC $10,000, Citi Forward $5,100, Chase Slate $5,000, Old Navy, $2,200.
Regular Contributor
trishdadish
Posts: 123
Registered: ‎01-15-2009
0

Re: My Amex "Offers" Tab has Disappeared for Both of my Amex Cards!

[ Edited ]

Since I read a lot of books on my iPad, I always keep in locked it "book" mode so that I can lay in my bed and read.  So I've always before been able to see my offers while in book mode. But I will try changing it over to landscape mode when I get home, and see if the Amex offers then show correctly.

All 3 bureaus (per Amex CreditSecure FAKO) are still 748 (as of 12/19/13). Cards: Discover It, $12,100, Chase Freedom $3,300, Chase Amazon $1,500, Walmart store $11,000, AMEX Zync NPSL, Costco Amex $14,700. US. Bank Cash +, $5,000. AMEX SPG $6,000, PenFed Plat. Cash Rewards $17,500, PenFed P-LOC $10,000, Citi Forward $5,100, Chase Slate $5,000, Old Navy, $2,200.

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