04-29-2013 01:20 PM
So I was doing the usual PIF for the previous week. And when I got to my PayPal card I though I should call and ask why when requesting CLI they used a report over 60 days old. My first experience went as followed.
Call to Credit Solutions. Gentlemen answers phone and I ask about my recent request. He said I should request another. I didn't really want to but it was a SP so nothing to lose. He came back with File has a freeze (that is why old report was used) Ok I say I will call back after I unfreeze. He gave me a transaction number. I wasn't even gonna call back because I had my answer but I figure I went this far why not nothing better to do.
Unfreeze report and call back. This time a lady. Ask me some questions and puts me on hold. Then comes back and ask me a few more. Puts me on hold again. Then call waiting from private ( I should answer I was thinking but I do not). She comes back and said sorry I can not help you. Letter will be mailed. Conversation is over.
I listen to message. It was her and said that I was tiring to increase my limit and that I needed to call. I didn't want to be rude and answer while on hold but I had a feeling It was GE. Now I think great I have to call again.
Call again. I get a different lady this time and tell her what happened. I give the trans # and we start all over again. She puts me on hold and private number calls again. I answer this time and she explains that I am requesting CLI am I aware. Put back on hold again. She comes back say no can do letter will be in the mail.
So now I want to see my scores. Last time I tried to order I was told I have to call and to have all statements handy. So I gathered everything and placed the call. After total time of 15 mins (mostly holding). I was told that I have to unfreeze my reports. I don't need my scores that bad and I just got done refreezing my transunion. Not worth money to do it again. CLI yes score NO.
While on the phone with myfico my daughter emptied entire contents of wallet on the floor. There it was that ugly Matrix Discover. It did its job but is no longer useful. So I give them a call and tell I want to close it. They should have a disclaimer while on hold, Warning CSR are not Very Friendly! But after a bit of attitude I was was told my money wont be here till over 90days not to call looking for it. But success it is closed. Thanks for listening to my rant have a good day!
04-29-2013 02:51 PM
04-29-2013 03:53 PM
05-05-2013 08:47 AM
05-05-2013 10:04 AM
Got one letter in the mail and it again had a score of 663 and dated for February 7 2013. Maybe it was from the first call of the day when i was advised to unfreeze and call back. But if not i have no clue as why GE is using an old score to base my CLI requests. I will have to wait and see if I get anymore letters. Also despite the extraordinary customer service at continental finance (sarcasm) I received the check for my deposit the same day as letter from GE.
What were the denial reasons???
05-05-2013 11:12 AM
05-05-2013 11:25 AM
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