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I am needing a letter from Capital One regarding what our current balance is. I am needing this because my husband made a purchase on the wrong card and it raised our balance and that is what posted. I have paid it down now where it is sitting at $10 and if I get the letter I can have our loan officer rapid rescore me and help with our new mortgage.
When I called they said that it would be up to 4 days to get me the letter and than I would need to allow another 5 to 7 days due to the mail.
Is there not a way I can get this faxed to me? Is there something I need to say to them so I can get it faxed to me? I really don't have two weeks to wait on this letter.
Thanks so much for your help!
Hi Sooner
Is it possible to take a screen shot of your account on the internet.
Have they updated your balance on your account on the internet.
If so, I would ask if a screenshot of your account from the internet be sufficient.
If not, then maybe you can go a bank and ask them to write a letter or print out something with their letterhead with your updated balance on your credit card.
Hope this helps and keep us updated
Hi Sooner
i would try the bank and also maybe if you try the backdoor number and speak to a 2nd line rep, maybe they will be able to help you more.
The number is located in the backdoor thread located in my signature.
Keep us updated
Hi Sooner
Did you try the bank as well?