Well i upgraded my BOA to visa signature finally around july 18th. Only made one request through live chat.
open the mailbox today, see 2 envelopes from BOA. figured one might be the redemption check(they said rewards would carry over, but i redeemed just in case), one would be the new card.
i got one BOA cash rewards visa signature without an emv chip, and one BOA cash rewards visa signature with an EMV chip LOL. Same card number and CVV2 code
stop wasting money BOA!
LOL. Well congrats. Maybe they gave you both so you could decide which would be better for you? Ha!
They wanted to make sure you had options LOL