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No Chase Freedom Rotating Bonus Awards

Established Contributor

No Chase Freedom Rotating Bonus Awards

I received the new bill. My chase freedom has no bonus rewards categories listed on the bill. The only categories include regular rewards, ultimate rewards travel bonus, and ultimate rewards bonus point mall bonus...what happened to the rotating categories?

 

Anyone notice something similar...or different for that matter, on their july bill?

__________________________________________________
Time to clean house and get rid of CCs from bad CCCs. Opt'd Out and Paying off the Balance: BofA. Closed: Chase Freedom. Keeping: Amex Blue, Amex Costco Cash back, Citi Forward, USAA MC, USAA Amex, and PenFed Platinum Cash Back. Next up for review: Chase Sapphire...
Message 1 of 8
7 REPLIES
Senior Contributor

Re: No Chase Freedom Rotating Bonus Awards

I hope not. I ran quite a bit of money through my Freedom card this statement.

 

Had you previously seen anything about the change in terms Pj?

Here we go again...
Message 2 of 8
Established Contributor

Re: No Chase Freedom Rotating Bonus Awards


FretlessMayhem wrote:

I hope not. I ran quite a bit of money through my Freedom card this statement.

 

Had you previously seen anything about the change in terms Pj?


 

Per the updated terms on the website, under "more details" on my homepage I'm suppose to get rotating rewards of 3%. However, everytime I call in I get different answers to what the current categories...
__________________________________________________
Time to clean house and get rid of CCs from bad CCCs. Opt'd Out and Paying off the Balance: BofA. Closed: Chase Freedom. Keeping: Amex Blue, Amex Costco Cash back, Citi Forward, USAA MC, USAA Amex, and PenFed Platinum Cash Back. Next up for review: Chase Sapphire...
Message 3 of 8
Moderator Emeritus

Re: No Chase Freedom Rotating Bonus Awards


Pj1369 wrote:

 

Per the updated terms on the website, under "more details" on my homepage I'm suppose to get rotating rewards of 3%. However, everytime I call in I get different answers to what the current categories...

I just called Chase and spoke to an account specialist about this. 

 

I was informed that the July-September Ultimate Rewards categories are "Fine Dining and Travel."  I was told that the October-December categories will fall under "Holiday Shopping," which includes bookstores, electronic stores and discount stores (even Walmart, Target and Kmart) .

EQ 814 / TU 815 / EX 842
Message 4 of 8
Regular Contributor

Re: No Chase Freedom Rotating Bonus Awards

The folks at Chase are very sly foxes. They are in the process of hoodwinking folks out of legitimate rewards. If you trust them then I have some good Florida swampland you can bulid a house on.

 

I have tried many times over several months to get a straight answer from them regarding the so called "rewards program". What I have received by phone and by email and by message has been total nonsense and worthless. Information from Chase would confuse Einstein.  This company is the master of misinformation and deception. Below is an example of but one stupid message from Chase. They do not know what they are doing.

 

Dear (Gomer),  not my real name

We appreciate the opportunity to assist you with the
reward inquiry.

Our records indicate that, you have a promotional offer in
which you can earn 3 points (300 maximum) where you spend
the most in 1 of 2 category groups. Group 1 includes
includes Car/Air rental, Hotel/Fine Dining and Group 2
includes Tution, Book store, Department store. The offer
is between July 1, 2009 through September 30, 2009.

The points you earn during the promotional period, will
post to your account 6-8 weeks after the promotion ends
i.e September 30, 2009.

Please enroll for this offer to avail the benefits. You
can enroll online or you can call 888-866-0273.

We are delighted to welcome you as a new credit card
customer, and we look forward to serving your credit
needs.

Please do not hesitate to contact us in the future or for
any of your credit card needs.

Thank you,

edited
E-mail Customer Service Representative

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.

Message Edited by GomerPyle on 08-17-2009 01:30 PM
Message Edited by llecs on 08-17-2009 04:41 PM
Message 5 of 8
Moderator Emerita

Re: No Chase Freedom Rotating Bonus Awards

I just called Chase again about the conversion of my Borders Visa to a Chase Freedom. Since I can't seem to find the current categories, not yet being a Freedom cardholder, I asked what they were.

This quarter, they are gasoline, groceries, and... oh, rats. It was either fast food or convenience stores. (Sorry, my brain still hasn't recovered from vacation.)
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 6 of 8
Moderator Emeritus

Re: No Chase Freedom Rotating Bonus Awards

Chase customer service reps are always a lot of fun! 

 

I made 2 phone calls to Chase this morning:  The first rep told me that the Ultimate Rewards program doesn't offer any 3% rotating categories, and I'd have to apply for another Freedom card!  Knowing he was totally mistaken, I immediately called back, hoping to speak to a knowledgeable rep. The second rep told me that information was incorrect, and connected me to an account specialist.

 

 

Message Edited by psychic on 08-17-2009 11:43 PM
EQ 814 / TU 815 / EX 842
Message 7 of 8
Highlighted
Contributor

Re: No Chase Freedom Rotating Bonus Awards

I think Chase has too many Freedom programs going on so nobody has a clue   Smiley Tongue

 

I have a regular Chase Freedom that still gets the top 3 for 3%  (how long that will last is anyones guess)

 

I also have the Chase Exclusives Freedom which gets 1% , 10% bonus and additonal 10 points per purchase.

 

This works out pretty well for me since I always have the same top 3 every month and put everything else on the 10/10 card. 

Message 8 of 8