@drew11 wrote:Just got off the phone with a Chase CSR because I was trying to upgrade my 1.5yr old Freedom to a Visa Sig. After being denied through the system and saying that I wasn't qualified, I asked to be transfered to a specialist regarding such matters.
He told me that the reason that I couldn't upgrade my Freedom was because Chase's contract with Visa is now trying to limit only the Sapphires to Visa Sig status and keep the Freedom/Slate as non-signature versions. Those who already have a visa sig, he said, would be fine and Chase wouldn't touch those, but that no one else will be receiving visa sig freedoms/slates from now on.
Can anyone else confirm this? Perhaps this is why so many of us who have Freedoms over 13 months old with $5k+ limits are not allowed to upgrade. I'm not entirely sure about this because I thought I read a thread the other day where someone was approved for a Freedom siggy?
Please check your PM!!!
I sent you a contact person at Chase E.O.
@jagsphere: Thanks!!!
@TheClub: After speaking with the Freedom CSR which was of no help, I called my CSP rep and they were very helpful, but in the end couldn't do anything about it and instead forwarded me to the credit specialist department. They can only do so much but I have always had a great experience working with them!
@navigatethis12 wrote:
@youngandcreditwrthy wrote:
Chase irritates me...
Yeah, there CSRs are always American, BUT they can't help with anything and don't know j*** s****
And I also got an initial limit of $5k on Freedom
But then it wasn't a Visa SiggyI'm not sure what you've asked them to do, but I've always had good service when I ring in and need something. They're always extremely nice asking if I have plans for the weekend or holiday if one is coming up. I understand everyone's experiences differ, but I don't recall ever having a bad experience. Pretty much every lender people talk about has had customer service representatives give different answers. Although, to me it's unacceptable and should be remedied.
As 09Lexie said, 5000 does not equal being a Signautre or World Mastercard. I'm unsure as to what else they look for, but they look at other things to determine if you're "good enough" for it you could say. In my opinion, there isn't much benefit to having either of them. I asked for upgrades just to do it; I never use the"benefits" that the cards offer.
I really want to upgrade the Freedom to signature because of the visa sig extended warranty and purchase protection. I am really looking forward to putting heavy usage during its 4th quarter bonus category for holiday shopping, but for some items I would have to resort to my CSP or Amex BCP for the extended warranty/purchase protection. Having the freedom with the rotating categories and the siggy benefits combine the best of both worlds.
This is probably why they gave some signature benefits to the normal freedom cards. In preparation:
http://ficoforums.myfico.com/t5/Credit-Cards/Chase-Freedom-Platinum/td-p/2373647
It's starting to make sense. 
Unfortunately, it's true. I called again today and the CSR confirmed it--Signature is exclusive to the Sapphire. You can no longer upgrade a Freedom to Signature
Ultimately, time will tell.
