No go on formerly WAMU/now Chase Product change.

[Creditaddict]

my friend just called the number on the back of his wamu and product changed to the Chase Perfect Card in less than 5 minutes.

[chnceit]

I just called the number on the back of the card. They had told me in the beginning of the week I coulnt convert my card, but I kept calling everyday and yesterday it was a green light. Also once they reflected the changes online (today) I requested a replacement card. Lets see if I receive it.  

[Creditaddict]

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@chnceit wrote:
I just called the number on the back of the card. They had told me in the beginning of the week I coulnt convert my card, but I kept calling everyday and yesterday it was a green light. Also once they reflected the changes online (today) I requested a replacement card. Lets see if I receive it.  

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if you product changed, why would you need a replacement card, you are already getting a new card for the new product you switched to?

[chnceit]

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@Creditaddict wrote:

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@chnceit wrote:
I just called the number on the back of the card. They had told me in the beginning of the week I coulnt convert my card, but I kept calling everyday and yesterday it was a green light. Also once they reflected the changes online (today) I requested a replacement card. Lets see if I receive it.  

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if you product changed, why would you need a replacement card, you are already getting a new card for the new product you switched to?

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I asked the Rep if was going to receive a new card since I did a product change; the Rep told me no they dont do that and keep using the card I have. So I requested for a replacement.

[Anonymous]

Chnceit which Wamu card did you have before the conversion...I called on Mon and was told No and that a letter would be mailed out also...the CSR also told me that is was because I had called on the 1st day of the conversion and that I would probably be able to do a product change in about a week. Did anyone else get that response?

[chnceit]

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@Anonymous wrote:
Chnceit which Wamu card did you have before the conversion...I called on Mon and was told No and that a letter would be mailed out also...the CSR also told me that is was because I had called on the 1st day of the conversion and that I would probably be able to do a product change in about a week. Did anyone else get that response?

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I had the MyPoints Visa; I did call Monday after the transition and they said no when I wanted the Freedom. Called Tuesday and they also said no to converting to any rewards card and I should try next week; I was inpatient so I called yesterday and successfully converting it to the Perfect card. Also today my friend converted his WAMU Platinum plaine jane Visa to the Perfect Card. I just kept trying because the Flex wasnt worth it to me.

[Anonymous]

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@ralbusta wrote:
Just tried to do product change on old Wamu card. Rep said WAMU cards are never going to be eligible for a product change. Maybe just the rep I got. Should I try again?

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Definitely try again. 

I just finished speaking with Chase and successfully converted my WaMu Platinum Visa (no rewards) to the Chase PerfectCard.   Took less than 5 minutes, with no hard inquiry.   They were very accommodating, offering me three different products I could convert to.   

I called the WaMu number on the back of my card, if that helps.   Keep trying.. and good luck!

Message Edited by mjgray on 03-12-2009 07:32 PM

[Anonymous]

Probably a silly question, but is there a benefit to changing from the WaMu card to a Chase product?  Is it possible Chase may do an automatic conversion?

[ralbusta]

I give up, got the your account is not eligible for any type of product change. I guess I'll just see what the letter says. Congrats to everyone that was able to convert!

[score_building]

apparently you can't go from a non rewards wamu to a chase rewards cc in some cases but not sure if that applies in this case-