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Nordstrom Denial - UPDATE

Regular Contributor

Re: Nordstrom Denial - UPDATE

Here's My update.

 

Applied 9/28/2013 in store - Denied

9/28/2013 - Tried to recon said it was possible

10/2/2013 - Tried to recon said no my CR shows too much credit and and too much debt (Rep awknowledge that it was from being an AU and that I should dispute them wait a year and try again. She also stated that my BK from 7/2010 will Barred me from Nordstrom for at least 8 years. I was really upset

 

10/20/2013 - Sent an email to President of Nordstrom and the Credit department. 

10/21/2013 - I got a call @ 1030 from a 303 area code, left VM. Called back and played phone tag a couple times. Finally spoke to the rep and he apologized and said that after he reviewed the application, specifically notes on the account, that no one ever did a proper review. He asked what card I was really wanted and why. I explained that I was trying to go for the Visa but I understand that the limit has to be at least 5k and that a regular store card would be good if I couldn't get the Visa. He didn't even hesitate, and said OK your all set. 

 

I was so confused, and said what do you mean all set? He said your approved, Visa Signature @ 5k tier 1 interest rate. I said just like that? Yep, your all set, we reviewed your application after the email that you sent and based off of the information you qualify for the Visa Tier 1, would that be OK?

 

He apologized again and said if I ever have a problem again to give him a call, and he will do what ever it takes to make things right!

 

I really couldn't have done this with out this forum! 

 

Thanks a million!!!!!!!!

 

Message 11 of 15
Moderator Emerita

Re: Nordstrom Denial - UPDATE

Message 12 of 15
Senior Contributor

Re: Nordstrom Denial - UPDATE

Congrats!! 

Banking with CBofTV, and HSBC.
First Premier CC $500, Discover IT Secured $200, Neiman Marcus $1,500
Chapter 7 BK Discharged on 7/11/16
Equifax, Experian, Transunion, and ChexSystem are FROZEN.
Gardening Since 12/01/2017
Message 13 of 15
Valued Contributor

Re: Nordstrom Denial - UPDATE

Congrats

It is by will alone I set my mind in motion.....
Always follow these rules: Only take a HP for a new account. Always use the best rewards card for that reward category. Don't close a card unless you know you really should. Never use more than 35% of a credit limit. Recon as much and as best you can. Use the introductory period to the best advantage. Get the signup bonus. Whenever possible PIF or balance transfer so you pay less in interest. Never give an excellent rating when it is actually the norm. Always look for a discount as more is always better.
Always accept candy from strangers because they have the best candy or from people you know have good candy.
Message 14 of 15
Frequent Contributor

Re: Nordstrom Denial - UPDATE

That's great! Congratulations!!


iPhone. iTypos. iApologize

Current Score: EQ FICO 764 TU FICO 776 EX FICO 753
Goal Score: 800
Message 15 of 15