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Frequent Contributor
SSA_2013
Posts: 396
Registered: ‎05-27-2013

Normal for CSP?

Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?
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Senior Contributor
myjourney
Posts: 25,246
Registered: ‎02-07-2013

Re: Normal for CSP?


SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Nope but it happened to me once with CAP1 just a processing error

"Intelligence plus character--that is the goal of true education"
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http://lmgtfy.com/?q=Capital+One+CEO+email+address+#seen
Last 5 apps 6/6/13
Frequent Contributor
SSA_2013
Posts: 396
Registered: ‎05-27-2013

Re: Normal for CSP?

[ Edited ]

myjourney wrote:

SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Nope but it happened to me once with CAP1 just a processing error


In many ways I'm glad it happened! I was worried that it would get scratched quickly. I guess I have a spare/replacement :smileyvery-happy: 

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Senior Contributor
myjourney
Posts: 25,246
Registered: ‎02-07-2013

Re: Normal for CSP?


SSA_2013 wrote:

myjourney wrote:

SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Nope but it happened to me once with CAP1 just a processing error


In many ways I'm glad it happened! I was worried that it would get scratched quickly. I guess I now have a spare replacement :smileyvery-happy: 


That's the first thing i said too ...I put it back in the envelope and put it up for safe keeping:smileylol:

"Intelligence plus character--that is the goal of true education"
Cap1 EO link below
http://lmgtfy.com/?q=Capital+One+CEO+email+address+#seen
Last 5 apps 6/6/13
Valued Contributor
armbenderc
Posts: 1,339
Registered: ‎09-11-2012

Re: Normal for CSP?


SSA_2013 wrote:

myjourney wrote:

SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Nope but it happened to me once with CAP1 just a processing error


In many ways I'm glad it happened! I was worried that it would get scratched quickly. I guess I have a spare/replacement :smileyvery-happy: 


:smileyvery-happy:

2013 Approvals: Discover IT - 3/1, Amex BCE - 3/4, CSP - 5/4, Barclay Ring - 6/12, BoA Privileges Cash - 6/27, Citi TY Preferred - 8/6, OCCU Duck - 11/4, USBank (Cash+) - 11/22, Wells Fargo - 12/21, Nordstrom - 12/29

12/19/2013, $100k+ Available Credit. Total Util: 0-1%
Established Contributor
UpNComing
Posts: 684
Registered: ‎05-02-2008

Re: Normal for CSP?


SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

When I apped for my CSP I called the number on the back of my United card, which is usually a higher level CSR and asked them to expedite it.  He actually told me "The plastic has been ordered but not shipped yet.  I will expedite a new card that will be there within one to two business days.  You will also receive the original two (mine and my AU) in the mail at the regular time."

So this seems to be the norm.

CSP ($5k); Chase MileagePlus Explorer Visa Sig. ($6k); Chase Freedom Visa Sig. ($6k); BankAmericard Cash Rewards Visa Sig. ($5k); Amex PRG (NPSL); Amex BCE ($1k); Citi Thank You ($5.4k); Barclay Apple ($4.2k) CapOne Cash ($2.5k) CapOne Platinum ($2.5k) Wells Fargo Home Project Visa ($10.3k) Discover IT ($1.5k) WalMart ($3k); Lowes ($3k); Amazon ($5k); Kohls($1.5k)

Scores: Equ Fico 715 ~ Exp 724 ~ TU Fico 682
Frequent Contributor
SSA_2013
Posts: 396
Registered: ‎05-27-2013

Re: Normal for CSP?

[ Edited ]

UpNComing wrote:

SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

When I apped for my CSP I called the number on the back of my United card, which is usually a higher level CSR and asked them to expedite it.  He actually told me "The plastic has been ordered but not shipped yet.  I will expedite a new card that will be there within one to two business days.  You will also receive the original two (mine and my AU) in the mail at the regular time."

So this seems to be the norm.


I called them a few hours ago to make sure they were both received and he told me that they mailed out both on Monday. He said that usually the expedited card gets mailed first and that usually overrides the original card being sent in 5-7 days. However, he said that the regular was mailed first and the expedited order was mailed out soon after. So I guess the system doesn't always catch the original in time. :smileyhappy:

Mega Contributor
LS2982
Posts: 15,434
Registered: ‎04-09-2011

Re: Normal for CSP?


SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Sounds like an error on their part......but look on the bright side you have a fresh one when the other gets scratched up bad!!!




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Regular Contributor
GeneralCucumbre
Posts: 153
Registered: ‎05-16-2012

Re: Normal for CSP?

This is actually normal.  This happened to me when I opened a United MileagePlus Explorer card a while back.  When I was approved for the card, I called about a day later asking to expedite the card.  The card was rushed out overnight so I received it the next day.  However, about a week later, I received another card with the terms, booklet, etc.  This was the actual "first" credit card.  When you call to have a card that you applied for expedited, what Chase is actually doing is sending you a "replacement card" even though it is not actually a replacement.  I assume that this is done because once a card application is approved, all the information is sent to card manufacturing and I imagine that it is a process that they cannot alter or stop to change the delivery date of the original card.  Think about it, Chase probably processes hundreds of card applications daily and it would be too hectic and costly to try and stop one particular card in manufacturing and change its delivery date.  Chase probably has multiple card manufacturing centers and it probably is just cheaper for them to call up another card manufacturing center, order the replacement card and rush it out.  Just my opinion...


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Frequent Contributor
unc0mm0n1
Posts: 388
Registered: ‎03-05-2013

Re: Normal for CSP?

Stupid question but does it cost more to expediate?

Last App December 7, 2013. Gardening until May 20, 2014
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