Requested a balance transfer from Juniper to Discover when we applied for Discover. We got approved but the BT was not showing on the acct. We signed into the new acct and requested the BT.
Discover mailed TWO payments to Juniper. Now our Junny accts is -$6,400. And our Discover acct is at $13k!!! ACK!
I called to talk to Juniper and the woman was talking so fast she didn't even notice that I gave my mother's maiden name incorrectly. She was rambling too fast to even get what I was calling about. I finally snapped and said, "can you PLEASE talk slower, this isn't a race".
She didn't like that, but too bad. Now I have to fax them and request they cut a check back to us and wait 10 days.