I had initiated a BT @ 0% on my 123 Rewards card online. Upon confirmation it showed the account number as belonging to Capital One! Ummm no! It is my WaMu VS account. So I immediately call RSB customer service to cancel the transfer and to confirm that I can use my BT check at the 0%. All was cancelled and confirmed. Or so I thought! This was on Tuesday.
I log on to my 123 acct and cannot access anything because of the "condition of my account" I can only view recent transactions. Upon viewing I learned:
1. They complete the supposed cancelled BT after my BT check cleared. This put me waaaayyyyy over the limit which I don't understand why they would complete it anyways!
2. They charge another BT fee.
Upon escalating the call to a supervisor, they are requesting a stop payment on the 2000.00 to Capital One acct. I have a Capital One MC with a 0 balance
They will also credit back the fees of course. So I have to call back Wednesday to confirm that it is all cleared up.
I'm going to be a nervous wreck about this til it's cleared up because they will report to cb's within next 10-12 days according to my TC reports. Arghhhh!!!
An over the limit notation will send all my hard work down the drain!
*deepbreath* I'm so thankful I have all of you to relate this too as only my 13 yr old son is home and he is NOT about to understand!