I just put in for my first CLI 3 weeks ago and was denied. initiated online.. it was a HARD pull on EQ. 6 month from acct opening. so that soft pull for the first three is YMMV..
Starting Score: TU 583, EX 683, EQ 653
@GMCSierraDenali wrote:
I pulled out very softly like Citi & now I have two kids.
LOL 
@VinceYoung wrote:Oh god.. that's awesome! I get the point of this post, which is actually very insightful to how Citi does their CLI requests, but I think this post just got taken over by the Game of Operation, hey Snack, care to bring that up to the garden club? It would be intertaining.
"...Pull out very softly."
Ooooooh... Garden Club game night... I like it!!!
Current Scores: EQ 775 (03/04/2014), EX 756 (03/01/2014), TU 760 (03/01/2014)
Ruby Spade Garden Club Member - Last App: 03/04/2013 - No apps until 2014
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I think it is a good indication that the CSR has no idea about how reports are pulled for a CLI request.
EX:694 TU:744 EQ:777
@SuperKirby wrote:This thread was freaking hilarious!
Anyway, where exactly on the site can I request for an online chat feature?
ETA: (sorry for the old thread bump)
click on the make a payment and then on the pop up box just click live chat 
